ARC reviews

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Thanks for making this a simple process. I appreciate the people I was in contact with, who were efficient, professional and pleasant.

Mar 04 2021
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Took a while but eventually received the payment

Mar 04 2021
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Most of the Amazon drivers respect customers property. Unfortunately it only takes one or two who do not care to cause damage.

Mar 04 2021
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I’ve spent over 40 years in the insurance industry. Very pleased with claim handling.

Mar 04 2021
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Thank you for an easy claim. Much appreciated.

Mar 04 2021
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My experience was very good. I was a bit nervous at first and worried about the damage however it all worked out an Amazon ARC was very helpful! The only issue I had was submitting the claim form documents in the format required. I had to figure it out.

Mar 04 2021
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Hard to get through on phone and Nikki Goss didn't respond to emails. The 2nd person that finished up the claim was awesome and has good customer service skills.

Mar 04 2021
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The $100 check offer will not pay for frame repair. It will pay for new hardware. I sent an estimate.

Mar 03 2021
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Very responsive to my concerns

Mar 03 2021
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Dan was incredibly helpful in navigating these issues. I really appreciate his help.

Mar 03 2021
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There were weeks with no communication from your representative. I did all the legwork for this claim. In the future I will engage my insurance company, this way I would not have to be involved in the process, living and learning.

Mar 03 2021
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Not finished still awaiting payment

Mar 03 2021
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The process from when I submitted the claim and received the check was months. I had to follow up a few times.

Mar 03 2021
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I am satisfied that my issue got resolved, but I wish I would of got my check quicker. But overall happy that Amazon stepped up and fixed my problem. I always enjoy buying products from Amazon and will continue to as well. Thanks again for being there for me.

Mar 02 2021
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I am still not sure where the payment is being sent.

Feb 27 2021
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They work hard and fast...it was resolved in no time! Thank you!

Feb 26 2021
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I appreciate how easily this went through and the help of the reps.

Feb 25 2021
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Everyone was so gracious and helpful! My thanks and compliments to: Athulkrishna, Meenakshi, Rachelle, Louie, Nicole -- and anybody else who had a hand in helping me with this. May God bless, guide, and protect you always.

Feb 25 2021
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Thank you

Feb 24 2021
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Very professional. Worthy of praise. Thanks.

Feb 22 2021