ARC reviews
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Very direct interaction for such a large company and the resolution was quick and fair. I was very pleased mostly with the prompt responses.
Jul 02 2021
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Thanks for making things right.
Jul 02 2021
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I am happy that my claim was processed quickly and the payment towards the expenses incurred to repair the damage was sent fully, However, I am not sure if the investigation identifies the person; a person how caused the damage and hit-n-run, and holds her accountable. Bringing such accountability is what I expected as well. Thanks again for your swift response.
Jul 02 2021
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The reason I selected "Somewhat Agree" on most of those questions, is because it took me contacting the office of Mr. Jeff Bezos to get anyone to talk to me and help me with this. After that, yes, the process went smoothly and I was satisfied with the outcome. Thank you.
Jul 01 2021
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Very quickly resolved and to my expectation.
Jul 01 2021
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Tell your drivers not to turn around in the middle of the streets that way they want get in people's yards. Thank you for the payment
Jun 30 2021
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Excellent service and very responsive!! Thank you!!!
Jun 30 2021
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Friendly and helpful
Jun 29 2021
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Everything went very well for me
Jun 29 2021
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Obviously I was unhappy with the property damage to my mailbox but the claim experience made the overall issue a bit painless. Thank you and the ARC team for the prompt resolution on this matter.
Jun 29 2021
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I find often times when there are issues you only get negative feedback. There might be 100 good experiences but only the negative ones leave a comment. That's why I wanted to take the time to say how impressed I am with the overall efficiency of my claim. Thanks for making it easy and in a very quick manor. I work for UPS as a hazmat specialist so I know how frustrating the shipping industry can be. Thanks again! God bless. Jed Chandler
Jun 29 2021
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I am satisfied with how my claim was handled. also the speedy manner it was solved.
Jun 29 2021
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This is not the first time Amazon driver have damaged my property including my lawn and in the winter multiple driveway stakes. Hopefully their drivers will be better trained for driving larger van and not to pull in and attempt to turn around in driveways .
Jun 27 2021
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Handled so professionally. Apologized for damage. Were eager to resolve issue.
Jun 27 2021
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Thanks to ARC for working with me on my claim.
Jun 25 2021
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It would have been nice to have a person to deal with since this was the second time in less than 2 weeks.
Jun 25 2021
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The claim form portal was flawed, uploading was difficult and some functions did not operate properly. I am using the latest software on my 2 year old MacBook Pro. All things considered, the process took a few days longer than I would have liked, but the e-check settlement option saved time. I overall appreciated Monika’s help and thought her attention to detail was superb. Thanks.
Jun 24 2021
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I'd really like to know how we can prevent this in the future !!!! It has been goin on for years !!
Jun 23 2021
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no comments
Jun 23 2021
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No additional comments.
Jun 23 2021
