ARC reviews
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Thank you for being so prompt and helpful. You guys are the best! My door was damaged due to delivery but its fixed now , so thank you
Nov 15 2023
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My hope is that the driver was reprimanded and that he will drive more responsibly and respect customers property. I’m sure his truck had damage too. I use Amazon all the time. This incident makes me leery,
Nov 15 2023
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The process was smooth and settled very quickly
Nov 15 2023
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Very quick service that made me feel better about the service I was given to initiate this claim
Nov 15 2023
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Exemplary process, thk you
Nov 15 2023
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I am overall satisfied though the first offer was significantly low. I’ll still end up spending more by the time the lawn is repaired. As example found a main line sprinkler pipe broken that required repair. Still baffles me why the driver would think it was okay to drive up my lawn when the driveway is clearly adjacent.
Nov 15 2023
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They took care of the issue promptly. It was very much appreciated. Very good communication..
Nov 15 2023
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Great experience and my problem was resolved.
Nov 15 2023
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I couldn't believe how fast the issue was resolved. Thank you.
Nov 15 2023
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They understood my concerns and reacted quickly. No hard feelings here, happy with the quick response and outcome.
Nov 14 2023
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Carolyn was fantastic…pleased beyond measure
Nov 14 2023
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Well Handley. Nice people. Thanks.
Nov 14 2023
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The quote and payment received was within $50 of the quote from the landscaper to fix the issue. So the software they used to generate the quote was likely very accurate and I was paid before my landscaper even gave me the quote for the repairs. Overall I was very satisfied,.
Nov 14 2023
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I submitted a claim for $500 and you cheaply paid $375 claiming I didn’t show proof that the damage was caused by Amazon. Amazon driver was towed away and you should have proof on your end.
Nov 14 2023
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Thank You for a smooth transaction
Nov 14 2023
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Thank you for your timely response to my claim.
Nov 14 2023
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Thanks a lot amazon staff. Your customer service has always been outstanding. You are second to none. Number uno.
Nov 14 2023
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The only issue I have is the amount of time it takes for them to send an e-check. If this process works as fast as the claims process as a whole there would not be any problems. However, I am satisfied with ARC and Amazon and I will continue to do business with them.
Nov 14 2023
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Thank you for the painless transaction. My driveway was cleaned properly and it actually cost 250.00 so the 300.00 was more than enough to cover the bill. As I stated in the claim, The driveway is brand new so any stains stand out badly. Thank you for taking a bad experience and making it right.
Nov 14 2023
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Helped make an unfortunate circumstance easy to resolve. Thank you.
Nov 14 2023
