Once I figured out how to contact someone and get a claim submitted, the response was quick, pleasant and prompt.
My claim was for a tree that was damaged during a delivery. I was given 200.00 dollars. However, if they tree does not live through the winter it will cost me closer to 750.00 dollars to resolve the issues. They tree will need to come down and be disposed of. Then the area will need to be prepped for a new tree. After that a new tree will need to be ordered and planted. While I am happy the issue was resolved, I am concerned that I will have future issues.
Great service
Fair and prompt resolution.
Thank you for addressing my concerns promptly
I wish the incident had not happened but the response from ARC was pretty fast and completed in a timely manner. Thank you
Very professional and speedy.
Overall process was quick and efficient. My only complaint would be the amount provided for damages will not cover the actual cost. I do appreciate the prompt attention and move to resolution, however, disappointed the amount provided will not cover my costs.
Very helpful in solving my damaged fence!
Overall good assistance with the matter
I was very pleased with the timely manner in which the claim was resolved. Thank you so much for being prompt.
It was a great experience overall.
Very smooth and fast customer service. Thanks for making the process so efficient.
Professionalism throughout. Thank you so much!!
Overall I would have preferred that the incident had not occurred but I understand that things happen. This process was efficient, fair, and I was able to get reimbursed to replace my property. You made the best out of an unfortunate situation.
Excellent service with settling our claim
I am impressed with Amazon’s response that when the driver ran into my gutter by my shed. I was glad that I had my Ring. I had the whole accident and the picture of the driver. Thank you Amazon for being honest. Thank you for the prompt check. Rich Williams
Fair settlement.
Thank you!
Thank you for making this a painless process.