Great people working there
The amount that I agreed to was much less than the quote I provided. But rather than drag the process on, I agreed to the lower figure. Communicating via email made the process impersonal. I will say, it was efficient.
My only complaint is that I estimated/lowballed the cost to repair, and ARC lowballed even more. I’m thankful for the $250, but wasn’t willing to go back and forth about the amount requested.
Great response time!
Thank you!
Thank you this was a painless process and I appreciate your help and honesty.
The claim department was helpful and quick
Initially, claim was not processed. After a second call the representative processed the claim
After my initial estimate, I received the actual cost. ARC professionally responded and paid without hassle. I believe ARC realized my urgency and I think them for the Quick response.
Appreciate how promptly my claim was resolved.
Fairly easy and straightforward process, received my check sooner than I expected.
Thank you for all your time and effort.
Thank you for resolving the issue in a timely manner.
Thank you for expeditiously settling my claim.
I greatly appreciate the assistance from ARC Claims on my delivery issue. It make me more confident in shopping with Amazon.
Thank you!
I’m very satisfied with the entire process. Everything was fast and accurate. Everyone was friendly.
Very attentive and prompt responses
I didn't have any say in this process. It was taken it or leave it via email, but I was pleasantly surprised Amazon was willing to take responsibility in this situation in any way so I am grateful.
I found it difficult to get to the place to print the payment check; I found it frustrating