ARC reviews
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Great service and friendly crew
Dec 18 2023
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Very fair process. No complaints.
Dec 18 2023
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I just the drivers didn’t drive on the grass at all.
Dec 17 2023
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I have been an Amazon customer for years. I enjoy ordering from them. I do want to add that we have pavement to turn around. So if it rains and the driver gets on the grass the heavy weight of the truck they will get stuck. That is when problem come in with my yard. I asked that my packages are left at my front door. As we asked all other delivery people. Because we live away down from the street. Thanks VPM
Dec 17 2023
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I was satisfied with the claim.
Dec 17 2023
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People were friendly, & helpful. Technology is not my strong suit, & they guided my through the whole process.
Dec 16 2023
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I thank the ARC staff for your understanding as well as your efficiency. I had no witnesses and in the heat of the moment failed to take a photo of the delivery van that ran over my expensive electrical cord. You could have said, "Got proof?" And I would not have had any. A supervisor for the delivery service came out to speak with me, but after one text exchange I never heard from him again. Possibly he was told that ARC decided to pay for the damaged cord. In any event, I applaud your business integrity and customer service. Bravo to you, and thank you. Respectfully, Chris Clagett
Dec 16 2023
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Everything was handled electronically and that was fine with me, But some people would have trouble finding their way through the process.
Dec 16 2023
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The service level was fantastic. Yet very disappointed that Amazon does not instruct their drivers better to avoid damage to homeowners property.
Dec 15 2023
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Totally amazed how easy they made my claim and took care of the reimbursement for work done. EXCELLENT
Dec 15 2023
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THANK YOU
Dec 15 2023
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An exemplary experience including the conduct of the Amazon driver, in our terms the whole resolution process was beyond expectations. We reflect upon the incident with no negative feelings at all.
Dec 15 2023
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Everyone involved, from Nicole who handled my first interaction with Amazon to ARC were professional, prompt and respectful! I appreciate all the help in getting Santa back to his job at hand!! Merry Christmas and Happy Holidays to all!! Appreciate you very much!
Dec 15 2023
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Wonderful customer service with very quick responses and action!
Dec 15 2023
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Thank you, everything went smoothly.
Dec 15 2023
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Thank you for handling my claim quickly. You were really easy to work with and I appreciate it.
Dec 15 2023
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Far easier and smoother than I expected. Thank you
Dec 15 2023
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The representative I dealt with was very quick to reply to my initial claim. They assisted with providing proper video and images of the damage. Once I was able to get a quote, the claim was granted very quickly. The check was sent and received well before the 20 days I was told it may take.
Dec 15 2023
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The first call didn’t work- something was not done and I never got the claim email. The 2nd time- all went smoothly. I was also pleasantly surprised you covered the full amount. It was an expensive repair due to the granite post . Thank you.
Dec 14 2023
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Very pleased, no complaints.
Dec 14 2023
