ARC reviews
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The process was smooth and moved efficiently. Thank you.
Dec 14 2023
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Generally, a pleasant experience. The customer service on the Amazon side was quite professional and unexpected. Arc responded quickly.
Dec 14 2023
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Very prompt resolution
Dec 14 2023
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Honest Amazon Driver hit our building overhang, and was given a # to call, was sent to a recovery department The first call into this agency I felt needs better phone manners and etiquette
Dec 14 2023
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Truly— this process has been pleasant and efficient. Thank you for that. The initial claim itself seems to be missing a scroll bar along the side. It took time to discover that to advance the form, the tab key seemed to be the only solution. And it was a fine solution. It just took a bit to figure that out. Thank you
Dec 14 2023
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Very easy to submit my claim information and received the payment promptly. Thank you!
Dec 14 2023
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The ARC Group was knowledgeable. I appreciated their concern.
Dec 14 2023
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Excellent customer care service
Dec 14 2023
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Great job! Thank you for resolving the problem!!
Dec 14 2023
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confusion on the gift card email, but quickly resolved. Thank you
Dec 14 2023
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Still waiting for a bill from Duke Energy about our box so we can be reimbursed for those costs, but the initial re-payment for the broken light was handled efficiently. I appreciated that!
Dec 14 2023
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Things went a lot smoother and quicker than I thought they would. I was pleasantly surprised.
Dec 14 2023
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The person that helped me with my claim was extremely pleasant and very helpful. She made filing the this claims so easy. Thank you for correcting the issue so promptly and stress free!
Dec 14 2023
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Took a little bit for me to understand how to respond. overall got it done and funds received.
Dec 14 2023
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Pleasantly pleased with the entire process.
Dec 14 2023
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Smooth process. Unfortunately my 2nd claim this year. 10,000 sq ft driveway that i back a dually and a loaded 30 foot equipment trailer into. If you can tag my account so every delivery says “no delivery trucks in driveway”, i’d appreciate it. I did put up another sign as well. Thanks.
Dec 13 2023
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It was shockingly easy to deal with you all. I really appreciate it so I could get my issue resolved with the funds.
Dec 13 2023
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I don't do feedback...................
Dec 13 2023
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The speed in which the claim was resolved was impressive along with the resolution. The outcome and process took the stress of the situation to a minimum. Thank you.
Dec 13 2023
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I am very pleased with the way my claim was handled and how quickly. Still very aggitated with the fact that the driver had plenty of room to turn around in my driveway and chose to use my front yard. Who does that
Dec 13 2023
