ARC reviews
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The claims process was quick and efficient and resolved my claim to 100% satisfaction. I especially appreciated the frequent emails updating me on the status. I am very favorably impressed by your service.
Sep 23 2023
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Thanks for making everything right!
Sep 23 2023
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Easy & seamless process.
Sep 23 2023
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I appreciate Amazon acting responsibly in this matter.
Sep 23 2023
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I was given $25 for a irreplaceable item that the delivery driver stepped on and broke. Did not feel as though they cared or understood how much this item meant to me.
Sep 22 2023
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Your form would not accept my e-mail address as legitimate. Yes, the same one from which this reply is coming. However, we were able to work around this and get the claim submitted and resolved. Hate that the incident happened but Thank you much for recognizing and resolving.
Sep 22 2023
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Everything worked out as expected with no unnecessary delays.
Sep 22 2023
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ARC personnel were courteous and efficient
Sep 22 2023
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Very satisfied with how my claim was handled, thank you
Sep 21 2023
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None
Sep 21 2023
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Great service, Maria and Monika were quick to resolve my claim! Great customer service and follow up throughout.
Sep 21 2023
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Thankful for the fast experience I had with the company.
Sep 21 2023
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Please note: the claims process is aggressive in that they sent at least one email a day and it was overwhelming. Also, there is an issue with the email sent that closes out a claim that is not filled out promptly: the email was sent that said my claim was closed because I hadn’t yet filled it out. That email said “to reopen, reply to this email with information,” so I filled out ALL the information, spent a lot of time on it, sent the email, and it bounced back as a no-reply email. The actual claims process was quick and simple, but the above were definitely issues I encountered before BEGINNING the process.
Sep 21 2023
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I didn't know that I had to reply to the settlement email to receive payment which caused a delay. It would have been better if I had to fill out a form to specify payment.
Sep 21 2023
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Prompt replies and results. Thank you.
Sep 21 2023
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ARC Customer service responds quickly, and makes the claims process fast and easy.
Sep 21 2023
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Very responsive ,fair and easy process
Sep 20 2023
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I have not received a check yet, but have an email saying a check is on the way, but am happy with the outcome of this claim. thank you
Sep 20 2023
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Monika with ARC was AWESOME!!!!! She was extremely professional and handled my claim faster than i could even imagine. Please make sure she knows that i greatly appreciate her hard work on my claim. Thank You! Pamela Blackmon
Sep 20 2023
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Truly disappointed w/damage done & going through process of filing w/Manatee County, FL, Sheriff’s Department. As a senior widow would have never believed the American flag so dishonored. My son is a deceased US Army & Marine veteran due to Camp LeJeune contaminated water! Alexis handled professionally & appreciate that!
Sep 20 2023
