ARC reviews
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While fairly compensated for the damage this time, please know that this incident was at least the fourth over the last few years. I have had on file a request to not drive down the driveway. The drive is long, not straight and with a lawn on either side that is always wet, soft and easily damaged. Clearly many drivers cannot back up well. Some have chosen to K turn on the lawn. My hope is that the request is honored rather than having to complain and have to fix it again. Endangering the water valve at the street by damaging the protective rock wall and reflector post was a first but can't be allowed to happen.
Oct 04 2023
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Thank you for your help.
Oct 04 2023
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Their response was as fast as I could get them the information they needed.
Oct 04 2023
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Communication was the bare minimum involving this matter. Was not given and option for payment or was told how I was receiving payment. Just told that it had been issued.
Oct 04 2023
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Thanks so very much to Alexis who is very professional, very knowledgeable of the claims process, patient, understanding, thoroughly helpful. THANKS VERY MUCH ALEXIS!!!
Oct 04 2023
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My claim was handled fast and efficiently. I appreciate everyone moving this along so fast.
Oct 04 2023
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I appreciate speaking with the last person I talked to about my claim. They took the time with me. I will say that you could have explained the ARC site better in that I had to create an account to see my claim. This helps. Overall, you all did a good job in getting me resolved in a timely manner.
Oct 04 2023
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Alexis was very helpful.
Oct 04 2023
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It was so much stuff just for a broken masterlock but I’m so thankful for the outcome
Oct 03 2023
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Every step was a great experience
Oct 03 2023
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We are satisfied, thank you!
Oct 02 2023
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Would have like to be able to actually speak with one of than just using email as a contact, Called multiple times left voicemails and never got a call back.
Oct 01 2023
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Thank you so much for your quick attention to this matter. I really appreciate it.
Oct 01 2023
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Thanks for your prompt service.
Oct 01 2023
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Very happy with the way my claim was resolved. However, I’m still waiting for payment 20 days seems a bit long.. but thank you again for your prompt response
Oct 01 2023
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Only had 2 issues. It was very hard to find a phone number to contact Amazon and report this. I had to find a driver and ask them how to contact someone. Also the person I initially spoke with couldn’t speak English well. As a result my email address was taken down wrong which delayed me getting the information I needed to complete the claim. Everything else was great.
Sep 30 2023
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Very quickly resolved and very much appreciated
Sep 30 2023
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Thank you. I have never had to file a claim before and your representatives were very helpful.
Sep 30 2023
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Except I haven’t yet received my e-ck!
Sep 30 2023
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When I reached out for help, the personnel was efficient and patient.
Sep 29 2023
