ARC reviews
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My claim was handled quickly. Thank you
Jun 17 2024
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I appreciate the speed to resolution, empathy and no-hassle approach to resolving this issue
Jun 17 2024
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Thank you for settling this claim.
Jun 17 2024
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ARC was exceptional in resolving our claim and listening to us about the issue. I am very happy with the service I received. Thank you ARC!!
Jun 17 2024
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I called Amazon customer service. Once they understood it was a personal property claim they transferred me to the correct department. Misty did a wonderful job handling my claim and it was promptly taken care of. Thank you so much for your help.
Jun 17 2024
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Your staff was great, but I disagree with the amount. I had to get someone to do the work and I can't physically do it. Disappointed that as a homeowner, your company's driver destroyed my property, and I, as a homeowner and a disabled veteran, can't get them to fix it right, and I have to find crap help to do mid-grade work.
Jun 17 2024
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The rep was very helpful.
Jun 15 2024
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Great customer service. Even got a call to let me know check was on its way.
Jun 14 2024
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I was not happy with the company who hit my mailbox who was contracted by Amazon or by Amazon as they didn’t even tell me what to expect or apologize but the insurance company was polite, professional and responsive.
Jun 13 2024
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Only issue was having to submit documentation 3 times - twice to Amazon and once to ARC
Jun 13 2024
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I am extremely impressed with how quickly and professionally this issue was resolved. If only resolving driver issues was as easy ........
Jun 13 2024
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Claim rep was very responsive
Jun 12 2024
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When I went to Amazon office at 3333 Piedmont Road NE Atlanta GA No one would help me
Jun 12 2024
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I received outstanding customer service regarding my claim.
Jun 12 2024
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Claim was handled fine , just wish I didn't have to go through this at all.
Jun 12 2024
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I didn’t receive the amount of compensation I requested, but after a review the amount was raised to something closer to offset damages which I appreciated.
Jun 12 2024
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The reason for the less than "strongly agree" on question 2, is that there was some difficulty with my claims representative accessing my photos when I uploaded them into the claims application and through email. However, after I sent them in a text message, the claim was processed quickly and I received the check promptly.
Jun 11 2024
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very satisfied with the process. I was not happy I had to submit the same information multiple times, but overall, it wasn't a big deal.
Jun 11 2024
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I was very pleased with the promptness in which this claim was handled. The only initial problem was finding a phone number and connecting with a human person and not AI once this was accomplished everything else went smoothly
Jun 11 2024
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I can’t seem to find my echeck in my email or on my Amazon account.
Jun 09 2024
