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    Since our claim was not a standard problem, there was some initial difficulty getting the correct form. Once you received all the information the claim was processed easily and very promptly. We received the check in three weeks from the date of the incident. We greatly appreciate the respectful and prompt response we received to our claim.

    Apr 19 2024
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    Thanks for your help

    Apr 18 2024
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    Thank you! Donna Lawrence

    Apr 18 2024
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    Well done Amazon…it was a very prompt turnaround! Thank you

    Apr 18 2024
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    Was quickly resolved in a reasonable amount of time very satisfied thank you so much for your cooperation!!!

    Apr 18 2024
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    I could not believe how great this team was. I told them what happened what the part cost that Amazon damaged on my camper for me to replace it was done. These days it’s hard to find a company that does the right thing when an employee damages property I could not believe how easy this was and now everything is fixed.

    Apr 18 2024
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    I was pleased that my claim was handled as promptly as it was. Thank you very much!

    Apr 18 2024
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    The toughest part was finding the correct phone number and person to connect me to the claims department. Once this was done all of the other interactions were very respectful and the claim was handled easily and fast. A good result to an unfortunate accident. Thank you.

    Apr 18 2024
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    I could not load the photos on my phone to the claim. I had to initiate an email to get the process taken care of, but am grateful it was handeled

    Apr 18 2024
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    Thank you for your quick resolution to this claim.

    Apr 18 2024
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    I am actually amazed this was so quick and easy. I appreciate it

    Apr 17 2024
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    Thank you

    Apr 17 2024
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    The claim process was amazingly simple. I am very satisfied with how easy it was for me to successfully handle my claim. I was polite and clear and their response was polite and clear!

    Apr 17 2024
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    Phone process was a little clunky, but the website was straight forward and easy to fill out. Thank you for your help in resolving this matter.

    Apr 17 2024
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    Claim process and reimbursement (in gift card form) was much easier/faster than anticipated. I appreciate the consideration I was given.

    Apr 17 2024
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    Once you received the pictures and documentation, the payment was sent, but the process did take several weeks.

    Apr 17 2024
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    Good job

    Apr 16 2024
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    Reasonable outcome and very happy with the claim process. Hopefully the delivery process can meet the quality of the claims process soon.

    Apr 16 2024
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    The claim was settled quickly but there were about seven or eight emails that requested the same information. I kept having to submit the same information to the new requestor. Overall it was somewhat painless and very prompt.

    Apr 16 2024
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    Still had to fork money out of my pocket, but overall, I’m pleased with the service you provided!

    Apr 16 2024