ARC reviews
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I was not happy with the company who hit my mailbox who was contracted by Amazon or by Amazon as they didn’t even tell me what to expect or apologize but the insurance company was polite, professional and responsive.
Jun 13 2024
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Only issue was having to submit documentation 3 times - twice to Amazon and once to ARC
Jun 13 2024
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I am extremely impressed with how quickly and professionally this issue was resolved. If only resolving driver issues was as easy ........
Jun 13 2024
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Claim rep was very responsive
Jun 12 2024
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When I went to Amazon office at 3333 Piedmont Road NE Atlanta GA No one would help me
Jun 12 2024
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I received outstanding customer service regarding my claim.
Jun 12 2024
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Claim was handled fine , just wish I didn't have to go through this at all.
Jun 12 2024
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I didn’t receive the amount of compensation I requested, but after a review the amount was raised to something closer to offset damages which I appreciated.
Jun 12 2024
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The reason for the less than "strongly agree" on question 2, is that there was some difficulty with my claims representative accessing my photos when I uploaded them into the claims application and through email. However, after I sent them in a text message, the claim was processed quickly and I received the check promptly.
Jun 11 2024
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very satisfied with the process. I was not happy I had to submit the same information multiple times, but overall, it wasn't a big deal.
Jun 11 2024
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I was very pleased with the promptness in which this claim was handled. The only initial problem was finding a phone number and connecting with a human person and not AI once this was accomplished everything else went smoothly
Jun 11 2024
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I can’t seem to find my echeck in my email or on my Amazon account.
Jun 09 2024
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Debbie was helpful in instructing me on what to do to complete the claim.
Jun 07 2024
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Claim was handled quickly and resolved in a timely fashion. Thank you.
Jun 06 2024
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Hassle and stress free! Got right to work on it to make you ???? % back to normal! So grateful and thankful!!????
Jun 06 2024
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I am thankful that our claim was resolved quickly and that we can now repair the broken gate. We appreciate Amazon doing the right thing.
Jun 06 2024
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Well done ARC!
Jun 05 2024
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Thank you for amazing customer service
Jun 05 2024
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I was initially concerned about what the claim process would entail. However you made it simple, fast and resolved quickly. Thank you.
Jun 05 2024
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None ! One thing is drivers need to be more concerned with people property.?????
Jun 05 2024
