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    NA

    Apr 02 2024
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    The most difficult part was finding a contractor to follow through, but the claims team was very patient and understanding. Was nice to have a single point of contact through this process. Fran was extremely helpful and responsive.

    Apr 02 2024
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    Thank you for resolving my claim.

    Apr 02 2024
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    Good experience overall

    Apr 02 2024
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    Great experience

    Apr 02 2024
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    My adjuster was very helpful and polite

    Apr 01 2024
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    Once I was able to talk to the right person after three attempts to get this matter cleared up everything went smooth. After I got my settlement promptly I was able to repair my yard. Thanks for you assistance.

    Apr 01 2024
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    After the initial confusion of where to submit the claim ( No help from Amazon) it went smoothly & we are grateful & satisfied. We just wonder if there was any consequences for the Amazon driver who left the scene without reporting the accident.

    Apr 01 2024
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    unfortunate incident but it was made right. thank you.

    Apr 01 2024
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    Wonderful experience after a second property damage from Amazon delivery vehicles. While that is very frustrating, their customer service and claims department are excellent.

    Apr 01 2024
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    Thank for doing a stand up job

    Apr 01 2024
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    ?Hank you

    Mar 30 2024
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    While it's is an inconvenience anytime you have property damage, the Amazon claims process is very easy to deal with and handled in a timely manner

    Mar 29 2024
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    WTF? I just filled out this form, click submit, am asked to post online and the form goes blank? This is a terrible service for surveys. As I said before, I felt I got an attitude of 'prove it' and a curtness that bordered on rude in the emails I received. There were 3 Amazon employees at my house due to the tow truck having to come with the ride along passenger. Check your files and don't be so rude to customers. Feel free to revisit any of my emails to ARC for further info.

    Mar 29 2024
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    I asked for a certain amount was basically given half the amount which will probably not be enough to do the work. I’m disappointed in the outcome.

    Mar 29 2024
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    Thank you for your help !!!

    Mar 29 2024
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    Thanks for responding to my claim.

    Mar 29 2024
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    Easy to work with and happy to have been helped out but still think in the end the damage was more than I was sent especially when the driver didn’t do it accidentally he tried to drive through my lawn on purpose to make his drive quicker

    Mar 29 2024
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    Very pleasant and efficient processing of my claim.

    Mar 28 2024
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    Thank you for the ease and professionalism in which you extended from start to finish!

    Mar 28 2024