smooth transaction. I submitted proof of damage and they lived up to their end of the deal. No problems no hassle
Excellent customer service
quickly taken care of and payment processed Very easy, efficient and satisfactory
Very efficient!
Joe was friendly and professional. He handled the claim quickly and was very helpful. I only wish the amazon driver was as good as Joe!
I read a lot of unhappy reviews. I can not understand why these individuals had such a unpleasant experience with ARC. I was treated with the utmost respect for my situation. They were apologetic, polite, empathetic to my situation, and helped me every step of the way to expedite my claim. I couldn't be happier, nor can I contemplate any way they could of assisted me better. I was always told happy wife = happy life. Well thanks to Joseph and others at ARC. I have a very HAPPY WIFE. EXCELLENT VALENTINE'S DAY GIFT TO HER AND ME.
Thank you very much. Your staff was very friendly and helpful.
Our claim was handled quickly and efficiently.
Very efficient and very satisfied with the service.
I was very pleased with how my claim was handled. The process was both easy to follow, and easy to complete. Thank you so much for how things worked out.
Overall I'm happy. I did discover additional damage after the claim closed, but I'm ok with how it turned out so far
It was painfully difficult trying to get from Amazon to the third party that resolves complaints but once I finally did and received the ARC form everything was smooth and handled professionally and efficiently.
Thank you
Still waiting on a check
I am amazed how quickly and efficiently my claim was handled. I was never questioned about the claim and everyone I had contact with was professional and very helpful. I will gladly share with friends and family how professional Amazon Prime was in handling this issue - not the amount but again professionalism. Thank you!
Excellent. Was handled quickly and promptly.
I write my claim on friday and now is monday it was resolved.
Thank you.
Thank you!
It was pleasant to be able to resolve this without any other major issues. My only complaint would be Amazon using Independent "drivers" to deliver prime packages.