I have had this problem before with ups/Amazon drivers and my delivery details are noted not to drive down our lane because most drivers do not take their time. But this has increased since most deliveries are from Amazon now. This is why I finally filed a claim this time. Thanks for standing behind your deliveries, Tammy Vible
At first I thought it was slow, but then I remembered the Christmas and New Year's holidays. Thank you.
Very unfortunate that the damage occurred, but how it was handled after the incident was very good.
I hope the driver knows about this and learned to respect others property.
I am satisfied that the claim is resolved, however, after the initial claim was submitted I was not contacted regarding this claim until I pursued. Not good!
Thank you
Slow response but, that's to be expected at this time of year.
Fast, efficient, pleasant
Fast and easy. Thank you!
Couldn't complete the claim form it kept erroring out. I had to send and email and then I received a phone call.
Claim form difficult to use. Had to fill out twice. Uploading photo very difficult . Took several attempts before upload worked.
Thank you!
Thank you for your prompt attention to our matter! Have a great 2021!
Timely, effective, pleasant, no hassle experience...Thamk You so much
Thank you to Gina for her professional approach
quick, professional service from rep. They worked quickly to get this resolved.
I was disappointed in the amount of time it took to contact your claims agent after I had submitted all of the documentation. However now that I reflect on the timeliness issue - I must admit with the Covid Pandamic and it being the holiday season on top of that; the timeliness may not have been all that bad afterall.
Kate Scott is a great asset to your company. Thanks for listening to me. Next to do on our list is a gate to be installed at the top of the driveway. Happy 2021 New Year to all.
Still have not received payment
I was unsure at first if the claims email that I received was legit so my daughter checked it out. I t was and I was paid a fair price to hire a landscaping company to cover the cost to repair the damages as well as the time it took to contact three companies.