ARC reviews
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Dan Balkenhol was very pleasant
Dec 29 2020
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The only delay was getting the estimate from my vendor. Great experience.
Dec 28 2020
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Excellent customer service. Thank you!
Dec 28 2020
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Unfortunate that this incident happened, but Amazon handled it promptly with great customer service. Thank You!
Dec 28 2020
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Thanks!
Dec 28 2020
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Thank you to those who helped me through this ordeal . I truly appreciate all that you have done for me.
Dec 28 2020
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Great claims experience and ease of depositing the check from a mobile device. Thanks again!
Dec 28 2020
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Thank you.
Dec 28 2020
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Quick and satisfactory resolution of claim. Thank you.
Dec 28 2020
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Amazon driver backed onto my lawn, which was really wet. He got stuck and did some damage. Amazon was really quick and fair with resolving the issue! Kudos Amazon for excellent customer service!
Dec 28 2020
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Very professional
Dec 28 2020
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This was a very small claim for a damaged mailbox, but it was resolved promptly with easy document submission.
Dec 28 2020
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Thank you for your help!
Dec 28 2020
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The Amazon representatives were courteous and helpful.
Dec 28 2020
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We’re unclear about 1. Was the claim excepted or not, 2. How you wanted us to reply for the payment .(email, phone, or mail) 3. When we will receive the payment.
Dec 26 2020
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Thank you for a speedy resolution.
Dec 25 2020
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Email communications were very professional and the whole process was pleasant.
Dec 24 2020
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I had my yard repaired and received payment before I received the invoice for the repair. Worked out. I am disappointed however on how the actual delivery carrier ignored my calls and I had to spend over an hour online and on the phone before I could speak with someone in logistics.
Dec 24 2020
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Thank you for your understanding and quick response
Dec 22 2020
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The ARC team was professional throughout after some initial confusion on the claim. Individuals were responsive to my phone calls and everyone seemed to work on a resolution. Just an unfortunate event by the Amazon Prime Driver and they were professional as well acknowledging the problem. Scott McRoy
Dec 21 2020
