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    Had a little trouble getting images uploaded and had to call and speak to Lauren B but once I did, everything was resolved quickly. Lauren was easy to work with and very pleasant, thanks for the help.

    Nov 10 2020
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    Dan handled the issue and claim very well. He was clear, understanding and flexible. Once or twice he was a tad slow to respond but all the other times he was very prompt.

    Nov 10 2020
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    While it is unfortunate to have to process a claim, this was a more positive experience for the very limited experience I have. Thank you for making it not so complicated and I appreciate everyone's support!

    Nov 10 2020
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    Directions on how to submit form were clear. The woman I spoke with was pleasant. Overall I was very satisfied with the way it was handled.

    Nov 10 2020
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    Quick and professional interaction.

    Nov 09 2020
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    Great customer service. Resolved the claim professionally, without issue. Made a bad situation into a positive customer service experience.

    Nov 09 2020
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    Thanks!

    Nov 09 2020
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    Very happy to deal with understanding people and they were very responsive.

    Nov 09 2020
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    As soon as Frank became my claims representative, service was handled promptly and professionally. He immediately picked up on the claim and was forthright in his response to me. Sincerely, Gary A. Cialfi

    Nov 09 2020
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    97% of the experience was prompt and efficient. However, I did have to send the requested quote for repairs twice because my first email went unanswered for a week. Upon the second submission the reply was quite prompt. And if that was the only hang up in this process then I consider this a very above satisfactory experience.

    Nov 09 2020
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    I had got the run around for a couple days. And then final got with the lady that handled my case. And she did a very good job. And very thankful that she handled it.

    Nov 09 2020
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    Very impressed by ARC

    Nov 09 2020
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    my adjuster was very efficient snd kind!

    Nov 09 2020
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    I was impressed with the response time and how my claim was handled.

    Nov 09 2020
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    My claim was handled right away, there wasn’t any drawn out process, everything was easy to do so I’m pleased.

    Nov 09 2020
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    Thank you for your understanding & prompt attention.

    Nov 09 2020
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    My husband was trying to resolve this issue and died a few times to have the rep call him directly, but because it couldn’t be done, it took a lot longer to resolve the claim. Overall satisfactory result

    Nov 09 2020
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    I appreciate yall resolving the matter.just waiting on the payment

    Nov 09 2020
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    Lauren Birsner was very pleasant and helpful to work with. You are fortunate to have her. Amazon handled the claim very well and to our total satisfaction. Thank you

    Nov 08 2020
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    I had a hard time uploading the video because of the size limits

    Nov 05 2020