ARC reviews

“
Very quick turn around; very simple process.

Dec 18 2020
“
Regarding item 1, I had difficulty making contact with someone who could help me. I’m partly to blame for that. Once I established contact with ARC, got a claim no., and was able to communicate with a real person everything went well. I’m satisfied.

Dec 18 2020
“
Despite the initial "issue" being very annoying, ARC was great in resolving it in a prompt, courteous manner. I am more than satisfied.

Dec 18 2020
“
Thank you very much, I am a loyal customer and will continue to be one. Happy Holidays

Dec 18 2020
“
Once I got the estimate submitted, it was paid in two days. AMAZINGLY FAST! Thank you! Mike

Dec 18 2020
“
very pleasant, timely and efficient

Dec 16 2020
“
Everyone that I spoke with was very nice and helpful. Nicole was very nice and took time to listen and understand. Thank you

Dec 16 2020
“
As of 12/16/20 I still have not received the payment for my claim that was resolved and approved.

Dec 16 2020
“
I was very upset that the Amazon driver drove acrossed my yard but Amazon quickly made things right. I still have to buy grass and replant but at least now I have money to help pay for my grass. Thank you.

Dec 15 2020
“
Drivers need to be more aware of the different lawns they park their truck to prevent damage

Dec 14 2020
“
We had some minor lawn sprinkler damage with a driver, but Amazon ARC Claims group handled the situation very well, quickly and was great to work with. We get hundreds of Amazon deliveries a year, so one minor issue over the course of many years wasn't a big deal. Amazon is by far the best retailer we work with and their customer service is always exceptional. They proved it again with the very professional and amicable resolution. Thank you Amazon!

Dec 14 2020
“
Wonderful service. Thank you for turning an unpleasant event into fair reimbursement.

Dec 11 2020
“
Very good service for such a poor mistake. Thank you for being quick and professional

Dec 11 2020
“
Wow. This was awesome customer service and I thank you very much..

Dec 11 2020
“
Lauren was really helpful and resolved it in about 3 weeks. She was very friendly

Dec 11 2020
“
Amazon is a very customer friendly co. I enjoy doing business w/ Amazon.

Dec 11 2020
“
I was sent a check for the amount of a replacement item only but tax was excluded and the money did not make up for the annoyance of the experience causing me to have to run outdoors to try to catch a driver who ran away from me followed by nearly an hour on the phone and at Amazon web site trying to figure out how to make a report of property damage by their driver.

Dec 10 2020
“
Good experience Best Regards

Dec 10 2020
“
Thank you

Dec 10 2020
“
My claim was dealt with quickly, professionally and accurately and with a minimum of hassle. ARC seems to have a philosophy of underpromise and overdeliver, and that always works. Good job. No complaints.

Dec 09 2020