ARC reviews
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No trying to deny and offered to do the repairs very quickly
Nov 16 2020
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Thank you very much for resolving this matter.
Nov 16 2020
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Was very surprised how quick and easy this process was.
Nov 16 2020
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This was my second claim w Amazon and this one went MUCH smoother and was handled mich better than my first experience.. Thank you
Nov 15 2020
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My claim did not cover the cost of the Bobcat equipment used to complete the job
Nov 14 2020
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Katie Scott was very good to work with. People skills excellent and resolved my claim in a timely manner. Excellent communication in updates. I had email challenge on my end.?Talked to her personally. Hopefully my check will arrive this week.
Nov 14 2020
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I received an initial email but did not receive the email with a link to a claim form until after I called nearly a month later. Maybe I missed the claim form email? The claim form process and follow up by the adjuster, Dan, were straightforward and prompt. Resolution to the claim was timely and fair, as well.
Nov 13 2020
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Thank you !
Nov 13 2020
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Lauren Birsner was very professional, through, easy to talk with. She had great people skills, and is very knowledgeable in her field. if she is not a supervisor, she should be, she is a super asset to the company, and that is rare in this day and age.
Nov 12 2020
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Have not received payment yet, but assuming that happens promptly, I’m satisfied with the process
Nov 12 2020
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When I called with a question about the status of my claim today , my call was answered promptly. The agent who took my call looked over my documents and photos and estimate and said she could issue a check today. I was pleased that nothing further was required.
Nov 11 2020
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I couldn't believe how helpful and smooth this process was. My claims agent was Christine and she was so helpful. I expected this to be long and drawn out with me having to jump through many hoops! I was pleasantly surprised! Excellent Customer Service!! Thanks so much! Suzanne Steven
Nov 11 2020
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Frank Evans was excellent to work with. He explained everything very well and followed up in a very timely manner. Thank you for all your help!
Nov 11 2020
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Nicole was very helpful!
Nov 11 2020
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The entire process was surprisingly easy. My claim was resolved the same day I submitted the information.
Nov 11 2020
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I was very impressed with the follow up and resolution
Nov 11 2020
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Great service. Very prompt
Nov 11 2020
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I almost could not believe the fast response and equally quick and fair resolution.
Nov 11 2020
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I have a problem with the to ways AMZ distribute your check. E-check and mail. I want my driveway fixed as soon as possible, therefore why not delivery the check? I am 78 years old and have not heard about E-check and mail will take 16 days. Come on.
Nov 10 2020
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Easy, quick, no issues and electronic check made it simple. They apologized for any issues caused. Thanks
Nov 10 2020
