ARC reviews
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I only have thank you very much. You have been wonderful from the initial phone call to the issuing of a check for damages. The staff is Great. I wish all Companies were as efficient as Amazon & ARC.
Nov 02 2020
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Helpful assistance and quick resolutions. Thanks.
Nov 01 2020
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Mr. Frank Evans, the Amazon claims adjuster, was very efficient, courteous, and, helpful in adjusting our claim. I was an attorney for 35 years and dealt with many adjusters. Mr. Evans is an asset to your company. Thank you.
Oct 31 2020
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Disappointed in the outcome of the amount of my claim. My front porch was ruined by your delivery person and I'm receiving 50% of the cost to repair it. Will think twice about ordering from Amazon in the future.
Oct 31 2020
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While the event that caused the claim was frustrating, the claim itself was not. Quick and easy claim settlement process..
Oct 30 2020
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Cristine Steele was very responsive and understanding in helping us resolve a bad situation caused by a careless driver. My husband was very upset when he initially called in and she handled the situation very professionally. Thank you Cristine !
Oct 30 2020
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Lana Caroleo was very courteous and professional in handling our claim and was very sensitive to our needs during this time of family loss of our pet. Thank you!
Oct 30 2020
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Christine was the woman who reached out to me. She was very helpful and kind. Thank you for such great service, I appreciate it.
Oct 30 2020
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At this point I am waiting to receive the settlement to bring this to closure. That said, when I called customer service I eventually talked to three people in the chain of supervision. I was quickly transferred up line after giving details necessary to understand event. Everyone was professional, considerate, and helpful. I am a loyal Amazon customer (I buy something almost every day). I have always gotten great service from Amazon. Every company in America can take a lesson from Amazon on how to treat customers.
Oct 30 2020
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Very thoughtful response to an unfortunate incident. Made me want to stay loyal to Amazon. Ms. Steele is a credit to your organization.
Oct 30 2020
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Claims team was very professional, friendly, and helped resolve issue promptly.
Oct 30 2020
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Very pleasant & helpful. Thank
Oct 30 2020
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An Amazon driver hit our front yard fence. Amazon took responsibility and this matter was resolved promptly. It was almost a pleasant experience. Thank you.
Oct 30 2020
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Nicole was courteous , professional, and patient.
Oct 30 2020
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I appreciate you taking care of this so promptly and thank Amazon for willing to be more than fair on my account!
Oct 29 2020
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I had to payout roughly $800 for a problem Amazon driver caused.
Oct 29 2020
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I received prompt and courteous help for this issue. Everyone involved was pleasant and professional. Thank you so much for your help in this matter! Virginia Dryden
Oct 29 2020
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Thank you, absolutely professional
Oct 29 2020
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I felt that this unfortunate situation was handled quickly and professionally. Madeline, representative was thorough and pleasant.
Oct 29 2020
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From start to finish this had to be one of the easiest situations I've had to deal with. Everyone "listened", was never rude or cut me off and sent me thru the appropriate channels very quickly. The resolution was better than I would have ever thought. Thank you to all who helped me. Wonderful job!
Oct 29 2020
