ARC reviews
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Thank you
Jan 11 2024
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The storm we had this week washed away the topsoil repair to the rut the truck left, so I'll have to get it done over. That's no fault of ARC's, but I will be cursing that delivery driver for the rest of the winter. No point redoing it until Spring.
Jan 11 2024
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Fair claim results. Handled professionally
Jan 10 2024
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This experience made a quick and satisfactory end to this unfortunate act of the Amazon driver when he drove into my front yard leaving ruts. I provided the needed proof of the damage and was never negatively questioned about my concerns. This is what true customer service looks like. Thank you for your attention to this matter.
Jan 10 2024
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Thank you for resolving this so quickly.
Jan 10 2024
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Very professional Thank you
Jan 10 2024
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Very fast and efficient process.
Jan 10 2024
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Fantastic experience
Jan 10 2024
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Every interaction was very friendly and prompt . Thank you
Jan 10 2024
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Thank you for following up with me after I proved my claim. I’m satisfied with the outcome and my vehicle is fixed!
Jan 10 2024
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I was happy it wasn't a six month process. Quick easy and fair.
Jan 09 2024
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ARC was quick and efficient in handling my claim. The process was straightforward and I received my settlement in less than two weeks.
Jan 09 2024
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Very good service
Jan 09 2024
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My only comment is, it took me 2 days to get to the correct team to submit my claim. There should be a clear point of contact. Calling Amazon customer service is frustrating. I was given 5 different phone numbers and was transferred 3 other times with no resolution or clear direction. The only reason I was able to get to the correct team was because my team member had previously worked in the executive team and was able to provide me with the correct contact information. Thank you.
Jan 09 2024
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ARC was awesome, Amazon was not.
Jan 09 2024
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Thanks for handling this
Jan 09 2024
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Just a great easy experience!
Jan 09 2024
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Thank you!
Jan 09 2024
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Thank you ! I am big Amazon shopper and have ordered a package Drop off box so that it will be more convenient for drivers will not have to drive all the way into my property and have to back up. Hope it solves any future problems.
Jan 09 2024
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Great communication and process
Jan 09 2024
