The ARC site never was able to allow me to login. I submitted my claim via email.
Getting the initial correct number to call was a bit challenging and they neglected to give me a number for the claim, but once I got the correct number, customer service was all about making it right, getting me the claim number and assisting me in every aspect. They were fast and prompt and efficient. Thank you! and Kudos!
Amount paid didn't cover the damage repair cost. Less than half the itemized cost provided was paid.
Processing information and photos of my claim was efficient and helped resolve things quickly. Thank you!
Fast, reasonable, and caring
excellent communication and fast resolution to claim Very satisfied.
Thank you for working this matter out with Mr.
I was very please with how efficient the whole process was.
Thanks!
Thanks for not busting my chops during the claims process.. Thanks for owning it.
This was my first claim, and I didn't know what to expect. But after 2 weeks I was able to submit all the necessary information and have this issues successfully resolved.
Some back and forth with info and photo submission. Sir didn’t work well; resulting in use of email and SMS text processing.
Very prompt, courteous and efficient.
I'm impressed.
Smoothest claim I've ever had to make. Thank you very much.
Everything was handled smoothly. Thank you.
Surprising at how quickly this claim was satisfied. Thank you.
In a headache situation, my issue was handled promptly and delicately! Happy new year and we appreciate it!
Very easy process, thank you.
I appreciate that Amazon took care of my claim quickly. Me and my family always order from Amazon we will continue to do so. Happy New Year!!