ARC reviews
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Very fast and professional communication
Dec 30 2023
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Very good communication and resolved my issue quickly.
Dec 29 2023
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I thought the amount offered was satisfactory for the damage done.
Dec 29 2023
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I am not certain who I dealt with but they were fantastic, prompt, and efficient. I wish all experiences were handled this way. Thank you again!
Dec 29 2023
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Extremely pleased with the prompt resolution of my claim. The claims personnel were exceptional…polite, friendly and very understanding. Amazon will continue to have a loyal customer.
Dec 29 2023
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I like the outcome and appreciate the prompt attention to this incident.
Dec 29 2023
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Thank you for your quick response and resolution of our claim.
Dec 29 2023
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Thank you for your prompt response to claim
Dec 29 2023
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The claim was resolved effectively. The process was fast, and the funds were received in a timely manner.
Dec 29 2023
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Prompt responses and easy to work with. Highly impressed!
Dec 29 2023
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The claim was over your driver creating a huge divest in my yard. The driver refused to give his name, phone number to call and was very defensive.
Dec 29 2023
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The process was very efficient and handled well.
Dec 29 2023
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Was pleasantly surprised at the customer service. It was excellent which is very unusual with large corporations. While not pleased with damage incurred, could not be happier with the resolution. Thank you Amazon!
Dec 29 2023
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My claim required some additional explanation and for a claims adjuster to view the property, which is why I didn't strongly agree to the promptness of the resolution. However, all my interactions were pleasant, and overall I am very pleased with how things were handled and how quickly the check arrived given the circumstances.
Dec 29 2023
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We found Amazon's claims processing to be in-line with our longstanding expectations for most every aspect of Amazon's business operations - which is to say, world class.
Dec 29 2023
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My initial contact with Amazon customer service representatives was unpleasant. Once ARC got involved, everything went smoothly.
Dec 29 2023
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I need to add to my claim
Dec 29 2023
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The claim was paid within 2weeks
Dec 29 2023
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I am very happy with the settlement. Honestly, I received more than expected. I wish the latch wasn't broken to begin with, but am more than satisfied with the settlement. Thank you, and sorry the complaint needed to be brought up.
Dec 29 2023
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Great company
Dec 28 2023
