ARC reviews
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Thankyou for resolving this issue. Compensation was fair.
Dec 28 2023
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Initially it was push back and denial, then clam granted. The initial person I spoke to was most polite and empathetic. Person handling the claim. . .not so much. The burden of this issue was placed on me, not on the person who caused the problem. Shame.
Dec 28 2023
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Handled promptly
Dec 28 2023
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thanks for your service. but i still like the old way when an adjuster comes out and visualize the damange. older people are not computor savey. luckily i had a daughter available to help me
Dec 28 2023
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Thank you for a pleasant experience dealing with my claim.
Dec 28 2023
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It took a minute to figure out how to submit a claim, but the process was comprehensive and fair.
Dec 28 2023
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Only today thank you for your service. You made it very easy from something that I thought would be a big process. Thank you so much.
Dec 28 2023
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Absolutely professional, prompt, courteous. Thank you.
Dec 27 2023
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I was very impressed by the way this was handled. Thank you!
Dec 27 2023
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The customer service person was very professional and I was comfortable talking to her. She was very humbled and cared about my situation. I was assured that my matter will be resolved promptly, which it was. I am very happy with my new mailbox. Thank you for your attention and consideration.
Dec 27 2023
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I was absolutely amazed at how quickly my claim was processed. Every step happened in hours versus days or weeks. Amazon has chosen a wonderful company to process claims for them.
Dec 27 2023
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Thank you for the prompt resolution of this issue. I am a long time customer and I will continue to be.
Dec 27 2023
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Great service and attention
Dec 27 2023
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All went well. All involved with this issue were great. I hope that the backing into people's properties are stopped and new guidelines are put in place. Thank you
Dec 27 2023
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Your employees were very competent, professional and helpful. Thank you
Dec 27 2023
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Thank you for resolving quickly very satisfied
Dec 27 2023
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Hopefully Amazon has talked to the driver about this incident. This was actually the second day in row that the drive damaged my driveway. First day I left it go. But it did report it to Amazon customer service so obviously they never passed it onto the driver. This is the problem..
Dec 27 2023
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Very smooth and efficient, thank you.
Dec 27 2023
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The entire claims process from initial contact to resolution was prompt and very efficient. Although I was unable to access the ARC claims portal to submit or track the claim, they made it easy via email and the claim was resolved to my satisfaction very quickly and much quicker than I had anticipated.
Dec 27 2023
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Quick turnaround for payment
Dec 27 2023
