ARC reviews
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Very easy to deal with. My main complaint was not with ARC, but with Amazon. The driver who struck my garage gave me a phone number and two names to call. I was told, one of the two individuals would call me back within two days. After waiting the two days, I called the number provided. No one ever answered the phone number given to me, and after leaving multiple messages, no one ever called me back. Not sure if the number she gave me was fake. Had to make numerous other calls to try and get this resolved. Finally spoke to someone who directed me to the Claims dept. Once ARC took over, it was fast and professional. Thank you.
Jan 31 2024
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Everything is fast from the 1st initial incident day! They make me whole again in a quick fashion! No hassle, haggling and resolved before you have a chance to get down about the matter! Thank you for the best customer service I have ever received!!????
Jan 31 2024
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My husband and I were amazed at how quickly ARC settled our claim. We were contacted the day of the accident, and we received a check less than 24 hours after submitting our estimate.
Jan 31 2024
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Well done!! I love how efficiently you handled my claim
Jan 31 2024
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Thank you very much
Jan 31 2024
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I expected a hassle, and was pleasantly surprised when it was handled quickly and with zero hassle.
Jan 31 2024
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Thank you
Jan 31 2024
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Unexpectedly, rapid, efficient service. Fortunately, I was able to submit sufficient evidence to support my claim.
Jan 30 2024
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Thank you well done
Jan 30 2024
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Everything good with information , my drive way still have the pain on we can’t remove it no even the company but i hope they leave my package where they are supposed
Jan 30 2024
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Website was a bit tricky to log in. Otherwise easy
Jan 30 2024
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I am glad that the process was handled fairly quickly.
Jan 30 2024
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Need to improve the release form to better fit each situation.
Jan 30 2024
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The claim was handled quickly and the representative I spoke with was very helpful
Jan 29 2024
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Thank you for the quick responses!
Jan 29 2024
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I was pleasantly surprised by the responsiveness of the claims team. I had some difficulty completing the claim form, but that was due mainly to my own inexperience with uploading pictures. Ultimately, I thought the settlement was fair and appropriate.
Jan 29 2024
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Interaction was quick and efficient; thank you
Jan 29 2024
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I appreciated that you continued your efforts when I needed to provide more information. Thank you!
Jan 29 2024
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Smooth transaction. Very professional
Jan 29 2024
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I was very concerned when an Amazon truck hit my house about getting resolution from such a large company with a 1800 # handling the claim. I appreciate the prompt replies and resolution.
Jan 29 2024
