ARC reviews
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Very satisfied with the quick response and settlement of this issue.
Jan 22 2024
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It was an decent experience being that this is my first time dealing with this matter.
Jan 22 2024
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Keep up the good work
Jan 22 2024
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I was pleased with the way in which my claim was handled. My claim's adjuster was efficient and professional and I received my check promptly. Thank you
Jan 22 2024
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Contacted 2 locations by phone and pleasantly assisted; washington state and Florida. Then email from Arc agent with claim # and instructions. Very impressive! Received payment as agreed upon amount. Thank you for your courteous speedy response.
Jan 22 2024
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I thought that I was going to get the runaround but SURPRISINGLY I did not!! Everyone I talked to was professional and polite. Great service
Jan 22 2024
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I appreciate the absence of hassle. I wasn’t happy with the Wide range in date of receipt of payment. The payment arrived in the shorter end of that range, so I am satisfied.
Jan 22 2024
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Whoever the agent was that was sent was a gentleman and kind to speak with, GIVE THAT MAN A RAISE!
Jan 20 2024
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Process was good and quick. Only feedback is that when I originally contacted Amazon about the property damage, I was required to submit some basic information (date, time, description, photos) via email. Later in the process I had to input the same information but on a web form. Why can't the info I originally provided be pre-loaded in the web form? The process should not require providing the same information more than once.
Jan 19 2024
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Customer service was superb! Every agent was helpful and clear about what to expect next. Thank you for providing an excellent experience.
Jan 19 2024
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I was very impressed with the whole experience. Agents were very professional and the process was streamlined.
Jan 19 2024
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I was very pleased with the responsiveness and professional nature of my interactions with ARC! Thank you.
Jan 19 2024
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While I was disappointed that the delivery driver did such damage and just drove away without notice, I have to say ARC was remarkably prompt and efficient in offering a settlement. Thank you for your assistance.
Jan 19 2024
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Being older and not computer savy was a challenge but we got outside help to submit the claim documents, once that was done it went very well. We are very impressed with how expedient it went. Thankyou claims dept!
Jan 19 2024
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Very professional and easy process
Jan 19 2024
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Couldn’t have asked for better service.
Jan 18 2024
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thanks for understanding
Jan 18 2024
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I was pleased and pleasantly surprised that such a large company handled this issue so well, with limited hassle to the customer.
Jan 18 2024
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I am very appreciative that the claim was resolved promptly for the damage that was caused!
Jan 18 2024
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very prompt, no hassle. thank you
Jan 18 2024
