• img
    • img
    • img
    • img
    • img

    excellent service. Fast and efficient

    Jun 04 2024
    • img
    • img
    • img
    • img
    • img

    Issue was Quickly Resolved

    Jun 03 2024
    • img
    • img
    • img
    • img
    • img

    The initial proposed settlement was not acceptable to me but after I submitted my contractor's bill to repair the damage ARC revised their proposal and sent a check to cover the entire repair. My claim was handled promptly and appropriately.

    Jun 03 2024
    • img
    • img
    • img
    • img
    • img

    Thank you for being so easy to work with.

    Jun 03 2024
    • img
    • img
    • img
    • img
    • img

    Accidents happen, but the Amazon claims representative was very helpful and worked quickly to resolve my claim.

    Jun 03 2024
    • img
    • img
    • img
    • img
    • img

    Resolved and satisfied and efficient

    Jun 01 2024
    • img
    • img
    • img
    • img
    • img

    Trying to get the claim started was very difficult but after getting to the claim site it was very easy.

    May 31 2024
    • img
    • img
    • img
    • img
    • img

    From my initial phone call to receiving payment, I was treated kindly and the process was prompt.

    May 31 2024
    • img
    • img
    • img
    • img

    Link in the email to get to claims portal was broken. Had to Google the correct url

    May 31 2024
    • img
    • img
    • img
    • img

    The claim was for $500. They paid $280. I am dissatisfied with their calculation and fully expected full payment.

    May 31 2024
    • img
    • img
    • img
    • img

    A much better experience than dealing with Amazon customer service!!! Prompt responses and getting the issue resolved quickly!! Only problem was trying to get the form submitted as it took me 4 tries

    May 31 2024
    • img
    • img
    • img
    • img

    It did not cover all the damage done, we have to pay the rest out of pocket. Very frustrating when it wasn’t even our package they were delivering.

    May 30 2024
    • img
    • img
    • img
    • img

    Everything was ok except I felt it was very unfair that you presumed an hourly wage of around $18 an hour was suitable for landscaping. They charged us $60 an hour to repair the damaged yard the driver created

    May 30 2024
    • img
    • img
    • img
    • img

    Thank you for resolving this claim. While it took a bit longer than expected. I am pleased with outcome

    May 30 2024
    • img
    • img
    • img
    • img

    I had to submit additional items and resib

    May 30 2024
    • img
    • img
    • img
    • img
    • img

    Day of incident, Amazon driver was very responsive and quickly started the process to rectify the situation. He was polite, respectful and apologetic. I appreciated his attention to the issue. Amazon responded quickly with clear directions. Issue was resolved in a timely manner.

    May 30 2024
    • img
    • img
    • img
    • img
    • img

    Was very happy with the process.

    May 30 2024
    • img
    • img
    • img
    • img
    • img

    I appreciate the fact that Amazon made it a priority to rectify the situation fairly and promptly.

    May 29 2024
    • img
    • img
    • img
    • img
    • img

    Very easy process.

    May 29 2024
    • img
    • img
    • img
    • img
    • img

    Thank you for looking after my claim. Much appreciated.

    May 29 2024