ARC reviews
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Very helpful and thoughtful service
Jun 24 2024
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Everything would have been a 5 except it was impossible to find out where to go to start the process or to reach a live Amazon employee to help get you to the process. The Amazon chat just sent me in circles. I spent 4-5 hours until I reached a live Amazon employee who was wonderful (a 10).
Jun 23 2024
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My claim was settled quickly and fairly.
Jun 21 2024
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Unfortunately, soon after this claim was resolved, the AMAzon driver did the exact same thing and now I will need to have the driveway cleaned again.
Jun 20 2024
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My initial call in was not handled correctly he didn't input it into the system so I was just in limbo. The 2nd call was much better definitely properly done as i had an email while still on the phobe and it was easy to add more information to the claim once requested.
Jun 20 2024
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Thank you so much for how fast my issues was resolved and how fast I got my money for my claim.
Jun 20 2024
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/A
Jun 20 2024
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Very satisfied overall, except for the fact that I received a check of USD dollars, which my bank doesn't accept (I live in Canada).
Jun 20 2024
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Representative was very pleasant and assisted me with submitting the claim
Jun 19 2024
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They dramatically low balled the cost of labor in my area meaning I can only do the repair with the money given if I do the work, but at this time I have a foot injury preventing me from doing it. And even if I do it myself I should be compensated for my time since it is time I would. Or have had to spend doing that without the incident. They seem to not realize that labor/time is part of a repair.
Jun 19 2024
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Initially, I was reluctant to submit a claim because of how difficult it usually is in general, but with ARC it was extremely easy and I had no issues. Everybody was super pleasant to work with, and I was able to fix the damage promptly!
Jun 19 2024
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We appreciate that your claims team was so professional and knowledgeable.
Jun 18 2024
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Simple and easy file a claim. Claim funds send out within timely manner. Super
Jun 18 2024
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Parfait
Jun 18 2024
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Resolved quickly. I appreciate the service.
Jun 18 2024
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Thank you. You made this almost stress free!
Jun 18 2024
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Quick, professional, no bullshit. Quite surprising
Jun 18 2024
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Interaction was good and claim paid quicker than expected
Jun 18 2024
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Everyone was friendly and efficient. The claim was handled in a timely manner. Thank you for all of your help.
Jun 17 2024
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This was a surprisingly easy process! Thank you for being considerate and resolving this quickly!
Jun 17 2024
