ARC reviews
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Aside from a few glitches in communications between myself, the auto repair shop and you, the process was handled smoothly and efficiently. Thank you !
Mar 11 2024
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I appreciate the process Amazon uses to help resolve these types of unfortunate events. Thank you.
Mar 11 2024
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This entire process was surprisingly simple and fast.
Mar 11 2024
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Very cooperative and fair
Mar 11 2024
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In the future I think it would be better if you are mailing checks you should do so via fed ex with tracking. I received the followup email on 2/28/24 and as of today 3/11/24 I have not received the check. I'm assuming the 28th was when the check was mailed but once a check is mailed it shouldnt take this long for it to be received unless it wasn't mailed on the 28th. It would have been nice to have been given an actual date the check was mailed and even put the address it was mailed to for verification purposes. If the check is not received by 3/15/24 I will have to followup again.
Mar 10 2024
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Will the payment be sent electronically or via email?
Mar 09 2024
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I only wish I had received more of a settlement
Mar 09 2024
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My main problem was the fact that I was asked to do the claim form twice. Once by Amazon, and then all over again, by ARC. I had already submitted and filled out everything once and it should have been sufficient. I didn't like having to do it twice.
Mar 09 2024
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My claim agent was very kind and understanding. She tried very hard to resolve the situation.
Mar 09 2024
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I was very surprised at how quickly this was solved. thanks
Mar 08 2024
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Very attentive. Difficult to find out where to address our damage though. Thorough. Emails returned promptly. Thank you. Very professional
Mar 08 2024
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Workers were very respectful and understanding of the issue(s). Resolved very promptly.
Mar 08 2024
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Thank you!
Mar 08 2024
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After providing a few details about the incident which the Amazon Driver left the scene.ARC was able to obtaining more throughout a further investigation. And,anytime i sent an email,the ARC Team which handle my claim got back to me on a promptly time manner. Thank You!
Mar 08 2024
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I appreciate how well my claim was handled.
Mar 07 2024
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Thank you for your quick response. Always number one!!!
Mar 07 2024
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Great customer service A+.
Mar 07 2024
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They resolved my issue professionally and promptly. Thank you. They were also friendly.
Mar 07 2024
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Everything is perfect thankyou
Mar 07 2024
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Great service
Mar 07 2024
