ARC reviews
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I appreciated the prompt response.
Aug 31 2022
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Overall I was satisfied with how the matter was handled. Just in the future, it would be best to reach out to the victims via phone call. Thxs Miss Hodge
Aug 30 2022
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Thank you for the professional way in which this claim was handled. I appreciate the great customer service.
Aug 30 2022
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There was a bit of back and forth but in the end it is resolved
Aug 30 2022
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Although the experience of having to file a claim was unpleasant, the professional, responsive, and convenient service from ARC was outstanding. Thank you for your outstanding and timely help in this matter. /r Keith
Aug 30 2022
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Original pictures had to be reformatted.
Aug 29 2022
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All of the people i spoke to about my claim were professional, friendly, and helpful. They also apologized for the hassle of having my wall damaged. I was very pleasantly surprised at the service.
Aug 28 2022
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Hold up in settlement came from my end since it took unreasonable amount of time for Connecticut state police to release the incident report.
Aug 28 2022
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Amazon never contacted me as they said they would. When I called customer service and was directed to ARC, everything went fine.
Aug 28 2022
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Thank you
Aug 28 2022
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Very professional and kept me informed on the progress of the claim. Overall great experience.
Aug 28 2022
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It is really appreciated the good customer service. I hesitated to make a complaint and it was seen as legitimate and resolved in a timely fashion. Thank You so much.
Aug 27 2022
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My initial thought was prove I'm not lying? However, I have to understand some people ARE out for taking advantage. All in all...easy to deal with. Thank you (now if Amazon will teach their drivers to LOOK UP!! lol (it was the third time).
Aug 26 2022
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Good experience. Didn’t like the charge of $4.99 for a direct deposit.
Aug 26 2022
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Very impressive claims process, and a first for me dealing with the ARC Claims payment which was quick and easy to use. My Hopes are that the Amazon driver is taught some manners and driving lessons .
Aug 26 2022
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Thanks for following up and helping resolving this matter. My trust in Amazon’s integrity is definitely restored.
Aug 26 2022
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Hi - My bank would not deposit the electronic check via mobile deposit and I am in need of the payment to be re-issued. I have sent a few response emails but have not received a response. Erin Casto 412-901-5683 Erinhcasto@gmail.COM
Aug 26 2022
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Kudos for a very efficient, hassle-free and more than satisfactory experience!
Aug 26 2022
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My only issue was that I had to send five follow-up requests before receiving a final word concerning claim disposition. Otherwise, I believe the matter was resolved by Amazon Claims quite professionally.
Aug 25 2022
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Thanks Niki!
Aug 25 2022
