ARC reviews
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I had to upload the pictures and some documents twice. If this was corrected going forward, this process would be a perfect 10.
Aug 11 2022
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Thank you for resolving this issue
Aug 11 2022
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Thank you for being prompt with our claim. It was handled in a very professional manner. Thank you for being patient while we waited to receive our quote for what was to be done. I would highly recommend that each driver be instructed to leave a note when something like this happens. In this case, it would have proven to be a valuable instrument of honesty.
Aug 11 2022
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The Customer Service I experienced was professional and my claim was resolved in a reasonable amount of time.
Aug 11 2022
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Thanks for the easy resolution of my claim.
Aug 10 2022
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Thank you for your prompt service
Aug 10 2022
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Thank you
Aug 10 2022
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Thanks for making this so easy. My only suggestion is to make a spot to add links like I had to for my video.
Aug 10 2022
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It would be nice to be able to delete an uploaded document prior to submitting.
Aug 10 2022
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Overall process was good. I would let your drivers know that it is not wise to back up in homeowners' driveways with poor vision of obstacles behind them.
Aug 09 2022
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I received my check quicker than I expected.
Aug 09 2022
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They say payment is issued but not how it’s issued. Amazon credit? Check? Apple Pay? So everything except the actual (not yet received) payment has been fine
Aug 07 2022
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I am so glad that y’all handle the claim the Professional way thank you
Aug 07 2022
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You guys were wonderful thank you again
Aug 07 2022
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I was impressed by the efficiency of the process.
Aug 07 2022
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Please update the claim submission website, it can be glitchy. The site should also allow the user to maintain the entered info after logging out and logging back in. Everything else has been great.
Aug 06 2022
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Easy and fast. Good work team.
Aug 06 2022
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Exceptionally fast response and we appreciate working with your company. Thank you.
Aug 05 2022
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Excellent and friendly customer service, thank you for caring about your customers!
Aug 05 2022
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Thanks to the understanding staff of my issue and the quick resolution. These are the reasons why I choose Amazon over any other retailer for the majority of my purchases.
Aug 05 2022
