ARC reviews
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Thank you for your attention, assistance and prompt resolution with this matter.
Oct 20 2022
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Everything it was super easy and everybody that was super nice. The only thing I was upset when the driver makes damage at anything they can knock on the door or leave a note I’m sorry are there damage but it was look like he don’t care he just left.
Oct 20 2022
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Great Customer service team from first contact. Short hold time and very helpful in advising process. Great response time to help resolve issue. Thank You, Thank You
Oct 20 2022
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I wanted to submit a complaint about the Amazon driver but Amazon doesn't seem to have this option. Instead they put me to property claims.
Oct 20 2022
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Totally professional Easy to use Fast service
Oct 20 2022
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very impressed with the ease and time frame in which my claim was handled. The area to upload the video and photos of the damage was user friendly. Overall i’m actually very pleased with how customer service and this complaint was handled.
Oct 19 2022
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Agent was extremely helpful in guidance given.
Oct 19 2022
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Was pleasantly surprised as to how the claim was handled… fortunately i had video of the accident. Thank u very much for making it fairly easy to deal with this incident.
Oct 19 2022
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Thank you for handling this matter promptly and professionally.
Oct 19 2022
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Wish there was more phone contact person to person other then that this was great.
Oct 19 2022
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The only suggestion I would make is to highlight the web address for the claim form. I am ADA vision issues and I found it difficult to locate the web address within the message. Perhaps separating it from the message and placing it in a lower location as you did with this survey may improve it.
Oct 19 2022
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Excellent response time and customer service throughout this ordeal. Thank you.
Oct 19 2022
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Very professional and helpful with any question I had to ask…. A +
Oct 19 2022
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Thank you for the prompt action.
Oct 19 2022
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Fast & efficient claim service. No problems, will recommend their service to all that need it. Very pleased with result, will use again if needed. Thank you for quick processing of claim.
Oct 19 2022
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Great services and prompt response
Oct 18 2022
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Thank you for your consideration
Oct 18 2022
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Fast and efficient. Resolved my claim within the week. Very satisfied with the solution.
Oct 18 2022
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Not satisfied with the amount of the settlement, but I’ve been though this before and I’m not in the mood to go back and forth about it. I just want Amazon to stay off my lawn.
Oct 18 2022
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Thank you Ark Team. We appreciate your support and fast / fair resolution to the claim we filed.
Oct 18 2022
