ARC reviews
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The ARC team were efficient and courteous. My claim was handled professionally and in a timely manner. I received responses to my questions, promptly. It was definitely a positive experience.
Oct 17 2022
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Excellent support in understanding and resolving my claim. Thank you!
Oct 17 2022
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Great service
Oct 17 2022
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The claim form requests a "unit #" which I assume is the number above the license place on the delivery vehicle. Clear explanation of what that number is and where to find it would be helpful.
Oct 16 2022
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Thank you to ARC for settling the claim. When will I receive the $600.00?
Oct 16 2022
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Thank you so much for resolving this quickly. We really appreciate it!
Oct 16 2022
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I haven't had much experience with claims but this one was fast and painless.
Oct 15 2022
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Great
Oct 15 2022
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We thank you for all of your help in resolving this matter.
Oct 15 2022
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Originally I was told I would be contacted. After 3 days I looked up the distribution center where the employee told me he worked but of course no phone numbers listed. I then found the address went to the location and was given the truck company owners name to call. Again several calls before a return call telling me to contact Amazon Customer Service. As soon as I did this it was quick, efficient and I am extremely pleased. I would change the process for future clients to to directly to this customer service verses the run around I got before I was helped!.
Oct 15 2022
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Thank you for everything
Oct 15 2022
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I am impressed with the honest and responsible way Amazon resolved the issue.
Oct 15 2022
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Everyone involved was great Alexis, Aleena and Amber Shaw. Thank you guys for helping me and getting this done right away. All the best Charles Miller
Oct 14 2022
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was a little rough start, i was under the impression that the driver who caused the damage and his supervisor stsrted the claim and i was told they would call me..... after 30-days i got no call and I then called..... filed claim and was not told exactly how the estimate had to be written...... finally found a legitimate mason and he gave me proper estimate and from that point it was flawless..... payment was fast and easy.... overall i am very happy and everyone was very polite, including the driver who hit the wall and told me immedietly ...... no complaints.... everything went smoother than expected... Thank you
Oct 14 2022
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Thank you!
Oct 14 2022
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It was unfortunate that my husband's flagpole was damaged, however thank you for handling clain quickly. It has been repaired with flag flying.
Oct 14 2022
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Thank you
Oct 13 2022
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Thank you for everything. I really do appreciate it.
Oct 13 2022
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I appreciate all their help! Thank you.
Oct 13 2022
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Just wish they could also do something about the driver. Now I need to call Amazon again to ask he never delivers to my home in the future.
Oct 12 2022
