ARC reviews
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Nikki spoke fluent English, yay! And was so friendly & helpful in every way??????
Jul 14 2022
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I'm very pleased with the help and professionalism with arc..
Jul 14 2022
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Communication on process in which claim is handled and next steps can be improved.
Jul 14 2022
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I just received my cheque today and can now pay the person who fixed my fence. Thank you.
Jul 13 2022
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I’m still looking for confirmation that drivers will no longer use our driveway as a turn around so this can be avoided in the future.
Jul 13 2022
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I was very pleasantly surprised at how quickly and carefully my claim was processed. My property was not damaged on purpose- but was damaged- the claim was small but was taken very seriously and I appreciate that. I’m grateful and can replace the items damaged. Thank you! (I’ll definitely replace them with purchases on Amazon.)
Jul 13 2022
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Drivers need to not leave the scene of an accident
Jul 13 2022
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Arc dept. was great helping me solved this.
Jul 13 2022
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There may have initially been some confusion about the nature of the incident. I believe when I gave a further explanation, the claim examiner truly read it carefully and understood why I submitted the claim and why it was proper to find in my favor. I appreciated the quick turnaround.
Jul 12 2022
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Only complaint is the fee that goes along with getting paid unless you print the check. Transfer to a bank account should be free or much less than 5 dollars.
Jul 11 2022
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Very friendly in the phone and this claim was resolved to my satisfaction.
Jul 10 2022
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Excellent service and very efficient resolution. I thank you for your help. Cecile Bere was a pleasure to deal with.
Jul 10 2022
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Can you tell me how the money for this claim is issued?
Jul 10 2022
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Thanks for the way you responded. I was looking for reporting the issue and greatly appreciate that you replaced my item
Jul 10 2022
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It is very difficult to figure out where to go initially to file a claim for something other than damaged merchandise.
Jul 09 2022
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I didn't need a claim form because we resolved it over the phone. She was very professional and helpful.
Jul 09 2022
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Claim did not reimburse for services and inconvenience/effort required to be performed while the damaged Mailbox was out of commission (about 6 weeks). It only paid for rebuild of the damaged mailbox. The custom Mailbox rebuild takes 6 weeks due to contractor availability so the owner has to be make alternate arrangements to pickup mail from the local post office. It is unacceptable that Amazon would refuse to compensate for that effort and inconvenience.
Jul 09 2022
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I really appreciate how well the claim process went. We were very upset that the Amazon driver destroyed our mailbox but we feel we were fairly compensated. Thank you so much.
Jul 09 2022
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I received an email saying that my claim had been approved but I have no information about how the claim will be paid, nor have I received payment.
Jul 08 2022
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thanks for all the help in resolving the mater the interaction was smooth and resolved in a timely mater thanks again
Jul 08 2022
