After secondary review arc fixed the issue.
Thank you for a quite resolution.
After submitting form I was never contacted. I had to initiate contact again and resubmit photos. After that the claim was amicably resolved. However I requested a gift card but without notice an e-check was sent instead. The check was deposited and claim should be resolved.
Love Nicole, she is professional and prompt
Thank you
Excellent service
The adjuster was very cooperative
I can honestly saw from the time the incident happened I was immediately provided the link from ARC to file my claim. The adjuster didn’t follow up so I had to continue to call to get an updated.. I just kept calling & calling leaving message! So I would say for feedback to improve is to have the adjuster to contact the claimant.
Thank you very much for listening and taking care of this matter. Thanks again. Susan Lombard
It was so easy and no stress. Thank you.
Placed my claim on Sunday, had the e-check by Thursday. Very professional and efficient.
Very prompt and professional. Dealing with them was a very positive experience.
Thank you. You very professionally and correctly resolved a problem that was presented in a well documented way that left no doubt about responsibility. Very straight up
We appreciate ARC 's handling of our claim. ARC was prompt, professional and helpful with taking care of an upsetting situation. We've never had a situation like this before and truly want to express our appreciation.
Only delay was on my part in getting quote
I appreciate the timely responses.
Thank you!
ARC was very prompt and efficient resolving my claim. The process was quite easy.
I somewhat disagree because I had to pay $375.00 to repair the damage caused by your amazon truck, and you send me $100.00. There is something wrong with this, I am out $275.00 to repair damages created by one of your drivers.
The process from start to finish was so much easier than I thought it would be.