Although an unfortunate incident, the process for filing the claim and it's resolution were handled professionally and quickly for which I am grateful - Thank you ARC Team!
Thanks for fixing the problem
A little frustrating at first, but Amazon made it right in the end. Thank you for handling this. We will continue to give you our business in the future.
Thank you
This was my first time calling this time I got results and everything went smoothly just waiting for the check
Having an accident claim resolved is never a happy experience but ARC was very efficient in resolving my claim
No comment
I am overly ecstatic with the response we received from ARC. We were thinking g we would probably have to get 2 or 3 Estimates for our repairs but nope! One and done!! Received payment and finalized settlement writhing a week. Thank you ARC!!
I had to go back and forth with the company for a while about being fair since the gate key pad was damaged beyond repair and needed to be fixed but in the end they did pay for it.
Whoever originally was handling my claim did a very poor job. No communication unless I was the one that initiated it and was told none of my documents were submitted and there was no proof Amazon was involved in the incident. When I called and spoke to a different person and the lady was very good. She said all the documents are submitted correctly and we have the proof we need that Amazon was involved. So the original adjuster was very frustrating to work with
Everything went well except at first the emails were going straight to my “junk” file. Didn’t see them for more than a week till I Finally called
The adjuster who came out was very professional and a pleasure to work with. Mahalo
Outstanding
Thanks for making this a pleasant experience!
Very fast and easy. Thanks.
Thanks for a job well done. Things happen. The Driver was very apologetic and nice. Happy Amazon customer.
Very prompt with responses and got resolved quickly.
Thank you so much for your help resolving our issue. Since discussing the delivery problems, we have not had it happen again and we order a lot personally and for the business.
I appreciate the efficiency and speed of this process.
I received my claim check yesterday in the mail. Thanks for a job well done ! Emil G Ludwig