ARC reviews
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Thank you for “listening” to our concern and responding fairly and promptly.
Feb 19 2024
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I'm still upset though with Amazon and continuing to use our small private road because it's likely this will happen again. They usually have to back up three houses and driver is blinded by bushes going out on main road. Very bad. Their supposed to walk it.
Feb 19 2024
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Good customer service. Very polite, helpful and efficient.
Feb 19 2024
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Handled very quickly. I have worked for UPS for 40 years and never expected the claim to be handled that efficiently. Thank you
Feb 19 2024
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I cannot believe how quickly this issue was resolved not just ARC but the Chatline also. Well done!!
Feb 19 2024
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For an unpleasant and unfortunate situation, it was handled, satisfactorily, and in a timely manner
Feb 19 2024
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All done
Feb 19 2024
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easy, efficient, transparent
Feb 19 2024
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Though not difficult, I was requested to provide the same information multiple times to Amazon and ARC. Once ARC had the information, the process was efficient and timely.
Feb 18 2024
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Excellent customer service, I had an issue with a delivery and Amazon made it right! Thank you
Feb 17 2024
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N/A
Feb 17 2024
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Well done. Thank you.
Feb 17 2024
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Very supportive throughout the whole time. Thank you
Feb 17 2024
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initial offer was grossly undervalued. i was eventually satisfied that my proposed valuation was entertained and approved.
Feb 16 2024
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it was a quick turnaround. I did my best to go with the most cost effective way of replacing my item It wasn't about money. It was just fixing my gate. Most vendors wanted a couple of thousand dollars to replace it when I can do it for about 700
Feb 16 2024
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The form was fairly easy to fill out. Luckily I was able to attach pictures of the damage that I think simplified everything.
Feb 16 2024
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I was extremely grateful and satisfied with the service, helpfulness and reimbursement, as requested. Thank you.
Feb 16 2024
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Thank you for your prompt response to our claim.
Feb 16 2024
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Thank you for your assistance and promptness.
Feb 16 2024
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ARC did a great job of communicating with me and the claim was resolved quickly with minimal back and forth.
Feb 16 2024
