The first message I got I thought it was spam so I didn't respond. Maybe try and change it a little bit so that people understand where it is coming from and for what so they don't think it is spam. Other than that, I was very happy with their response.
I submitted photos and stated "This is much more damage than I initially thought. Have to find types of evergreens, then cost to replace slow growing 19 year old bushes or, pull up both sides to make them match. Likely a few thousand dollars if I had to guess." The response I got back was "Thank you. We have requested your payment in the amount of $500.00. Please allow up to 20 business days for the delivery of your check." I expected a discussion. I'm very disappointed that when the delivery van did the damage they didn't come to the door and admit it.
Filing my claim with ARC was promptly handled with quick communication.
Great experience
Amazing, they really turned a bad experience into a good one! Thanks!
Accidents happen, but the claims experience couldn't have been better.
My claim was handled quickly. Thank you again for getting settled without further stress.
My claim was handled professionally and efficiently. The claims form wasn’t the most user friendly and apparently my documents and pictures didn’t upload despite saying they did because I had to submit them again, in an email, to complete the claim.
Simple and efficient process.
everything went well from start to finish, very satisfied.
All I really want is for the drivers not to pull in my driveway and that they are better taught this
Received my gift card from Amazon ordered my new mailbox post from Amazon problem solved thanks
I was hoping I would get somewhere near the estimate that I submitted,but $175 is better than nothing.
The claim was handled in a very quick and efficient matter; we were pleasantly surprised. The only issue was the cheque was issued in US funds and we lost $50 in the conversion to CDN funds.
It took my call being transferred several times before I got to the correct person. Once I did things were handled efficiently and the problem was solved.
Painless process
Very professional service
Thank you for all you do,
The company is easy to deal with.
Everyone I dealt with was pleasant and helpful. I'm pleasantly surprised at how well the whole process went, and satisfied with the settlement. Thank you.