Easy, thanks (finally something that works)
Thank you so much for making this claim easy to do and to track! We very much appreciate Amazon's generosity and for issuing a reimbursement check, which we have received and will deposit asap.
Was very prompt
The stress and the expenses I went through was more than what I got for my claim
ARC was amazing!
No reply to my last email
Thank you for resolving this issue and compensating for the broken property, this makes a world of difference in my confidence with continuing to order from Amazon!
I still don’t understand why the driver didn’t leave a note or something stating he hit the house and who to contact. That would have been nice.
Procedure was done quickly
Great efficient , prompt service!
Thank you so much i got the cheque today August 8,2023.
Thank you all for getting that done so quickly and leaving easy follow up links to the next steps as needed. Surprisingly I did not have to tell my story over and over and everyone was apologetic for the accident and the hardship of cleaning up all the broken glass. Thanks again
Thank you for addressing my claim in a timely and unconfrontational manner.
It took a little longer than expected. But I was to blame for some of slowing of the process. Overall, I was pleased with the outcome Thanks Leon
This took place on 7/19 but the driver still did the same thing on 8/2. This time I have video. I appreciate the help, but the problem still happens. Would you like the video and pics??
Filing this claim was easy and I was treated with respect I. All emails/phone conversations.
process was very swift and painless.
Very slow to respond to emails
I was very pleased with the expedient and efficient manner in which ARC handled my claim. It makes me very confident in using the Amazon delivery and set up option in the future. Their delivery men were polite and set up was quick. The issue I had was resolved within 5 days.
Fast resolution