ARC reviews
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An option for credit back to my credit card or Amazon credit for a future purchase would be a better option. Together with replacement cost, some sort of additional $ credit back to my Amazon account would be a good courtesy.
Jul 13 2023
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It took me a while (a few days) to reach someone to help me but once I did - it was a great experience. She helped me and got everything taken care of on the same day!!!
Jul 13 2023
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Appreciate the prompt resolution to this matter
Jul 13 2023
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Extremely prompt response to my claim. I credit myself with good documentation but ARC was terrific.
Jul 13 2023
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Very happy with service
Jul 13 2023
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Interactions were professional and efficient.
Jul 13 2023
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Excellent service and extremely timely
Jul 12 2023
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My initial chats with Amazon left me hanging without knowing what would happen next. But finally I got to someone who explained the ARC would be contacting me and from there on, everything went quickly and efficiently and we were pleased with the outcome. Thank you very much.
Jul 12 2023
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Thank you for your quick resolve, hopefully someone got in touch with Corpus Christi amazon delivery to have their drivers aware of customers live fragile front door decorations.
Jul 12 2023
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Thank you for taking my claim seriously. I will order from Amazon again knowing I am a valued customer!
Jul 11 2023
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I feel the offer I accepted was too low but appreciate any responsibility Amazon was willing to take.
Jul 11 2023
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very little effort, asked for the basics but everything made absolute sense.
Jul 10 2023
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Ultimately, completely resolved. Bumpy at first, but then became very efficient. Thank you.
Jul 10 2023
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I was unsure of how Amazon would react / reimburse me for my claim. An Amazon driver, who barrels through our neighborhood demolished our mailbox and left without note etc. But, I was more than thrilled with Amazon service in taking care of my claim and reimbursing me in full! I am very pleasantly surprised how professional and perfectly they handled everything!
Jul 10 2023
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Thank you for taking care of everything so quickly!
Jul 10 2023
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Fast response and professional
Jul 09 2023
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Very helpful
Jul 09 2023
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Excellent service and professionalism on the part of the employees of this claim, they work super fast.
Jul 09 2023
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I have only ever had 2 other insurance claims in my 54 years, one auto and one home and this claim was by far the easiest and fastest resolution I have experienced.
Jul 09 2023
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I was very disappointed in the actual retrieving of the check. When I received the email that stated I will have 1 opportunity to print the check I was quite nervous. I don’t have a printer so I would go the direct deposit route. The process took almost an hour because I was nervously to hit the next screen. Plus at the end was when you were forth coming about the 3%service fee. I thought that should have been stated at the beginning of this process. And seriously, why was there a fee? It felt wrong for that to be charged to me from my money.
Jul 09 2023
