ARC reviews
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ARC was great, it was getting to that point through Amazon that was difficult
Jul 27 2023
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Terri, was very professional, knowledgeable and friendly. She is an asset to your company. Thank you. Jack
Jul 27 2023
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It is very hard to find out how to take action. Your link to contact us A-Z doesn't do anything for the customer. Not till I entered a chat did I get anywhere.
Jul 27 2023
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Thank you for your cooperation!
Jul 27 2023
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My issue was resolved within the timeframe told to me from the start of the process, however, this was a time sensitive matter and everything was resolved much slower than required. I'm not dissatisfied with the service offered, but do wish there was a way to have expedited the process.
Jul 27 2023
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Fastest claim I ever had resolved - everyone we dealt with was professional and helpful. Thank you.
Jul 26 2023
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Your promptness in resolving my claim makes it easier to cope with the needed repairs.
Jul 26 2023
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Once assigned to ARC my issue was solved
Jul 26 2023
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It was very easy to submit a claim and get the matter for our apartment complex resolved. Thank you!
Jul 26 2023
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Even though I was just trying to get the Amazon drivers from doing thru my yard in the future I appreciate paying me for my time to repair the yard myself.
Jul 26 2023
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I honestly thought this whole experience was going to be timely and a headache. I was wrong. Both of the Amazon reps that helped me were very professional and empathetic. The claim process was easy and resolved quickly.
Jul 26 2023
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Thank you so much for taking care of this claim., very helpful and professional to deal with. Thanks again for your support in this matter. Tracy Walsh
Jul 26 2023
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The website to submit was hard to use and had difficulty uploading photos/videos. But communication was clear and prompt
Jul 26 2023
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My claim was handled promptly and efficiently , thank you !!!! BTW , I still have to look at the damage to the driveway everyday , Amazon drivers must keep you awake at night .
Jul 25 2023
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Quick and easy. Thank you!
Jul 25 2023
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It was a pleasure working with them
Jul 25 2023
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I don't necessarily agree with what we decided on the final payment, but I know you will never win against giants like these. Sometimes you throw your hands up at the end of the day and say the heck with it.
Jul 25 2023
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Your claims adjuster was civil and fair. And I’ve had plenty of experience with adjusters as a 47 year CPCU.
Jul 25 2023
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Smooth process and also very quickly resolved. Thank you.
Jul 25 2023
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Everything was handled by email and done promptly. I have nothing negative to say
Jul 24 2023
