ARC reviews
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The process was fast and efficient. I was expecting a completely different response, but I was pleased with how my claim was handled
Jul 21 2023
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Thank you for your time in resolving my claim!
Jul 21 2023
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Responsive and effective in communication.
Jul 21 2023
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Claim was settled fairly. My initial interaction was frustrating. I have no idea where the delivery was made and I was told to go find the package to get numbers from it. I refused to walk around my neighbors porches looking for what may or may not be the correct delivery. I gave the drivers name and his supervisors name. Seems like that should be enough.
Jul 21 2023
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Thank you for the assistance and understanding
Jul 21 2023
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There was a miscommunication I think from typing my email wrong that caused it to be cancelled because I did not reply in time but this was resolved.
Jul 21 2023
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Everyone was very helpful. It wS a very easy process. Thank you all.
Jul 21 2023
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The process from beginning to end was very simple and the situation was resolved VERY quickly. THANK YOU....your prompt attention was greatly appreciated. Sincerely, Jim
Jul 20 2023
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Very prompt
Jul 20 2023
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I was able to take care of the claim in a timely manner, as I was able to get the requested information to the ARC representative. The emails were responded to very quickly on the ARC side, which was impressive and made it a more positive experience, although there is work to be done to repair the damage from the driver. It is my hope that all the delivery driver's can slow down on their routes and take more care with their large trucks. I do pray this is not an on-going issue and only a one-time accident for this driver. I wish the driver had of stopped, however, I understand that it might be a reason for dismissal. I am just very glad the damage was to a wall, instead of to any of the people who walk their dogs on a regular basis in our neighborhood.
Jul 20 2023
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This matter of the Amazon driver damaging my driveway for a spot to turn around need to stop. The most difficult thing is there are no phone numbers to contact anyone local to address situations locally.
Jul 20 2023
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I am so impressed with how Amazon handled my claim.
Jul 20 2023
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Fast response
Jul 20 2023
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I just want to say thanks for easy resolving the issue
Jul 20 2023
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I appreciate the quick resolution for such an unfortunate incident
Jul 19 2023
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None
Jul 19 2023
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N/A
Jul 19 2023
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Great company
Jul 19 2023
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I was completely impressed with their professionalism. I was dreading making the call, but everyone made it as painless as it could possibly be.
Jul 19 2023
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Thank you!
Jul 19 2023
