ARC reviews

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The process was quick and fast.

Aug 07 2023
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Very grateful

Aug 06 2023
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Representative was very helpful and respectful

Aug 06 2023
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Initially, contacting ARC was easy. Then requesting updates was not. Dealing with the claims representatives created tension. First one was downright rude. Second better; but was quick short.

Aug 06 2023
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Excellent communication with the Amazon team and the driver was very responsible and professional in contacting me immediately after the accident.

Aug 05 2023
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Sorry this happened, but thanks for pleasant people to work with.

Aug 05 2023
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The first person I spoke to was very friendly and helpful. She sent me to the claim department and again I got a very helpful person. Almost immediately I received the claim form that was easy to fill out. After I submitted the claim, o received an email explaining next steps. After only a few days for review of my claim, I received an email stating the claim was approved. It’s only been a couple of days but I feel certain that I will receive the check as I was told it could take a little time. In all, the claim was processed quickly and cheerfully.

Aug 05 2023
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Very satisfied

Aug 05 2023
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thanks

Aug 05 2023
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Thanks for everything that you have done. I am very pleased, and I got my peace of mind for your fast action.

Aug 05 2023
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I had to submit pictures multiple times before they were confirmed as received. Other than that, everything was great

Aug 05 2023
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Thank you

Aug 05 2023
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All good

Aug 04 2023
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Monika was phenomenal!

Aug 04 2023
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Very fast resolution.

Aug 04 2023
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THE issue was completely resolved at this point. thanks.

Aug 04 2023
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Communicating was a bit annoying, however the issue was resolved.

Aug 04 2023
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The team and process was simple and clear. Communication was clear and next steps were spelled out. Thank you for professionalism and timeliness.

Aug 04 2023
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Couldn't ask for better or more prompt response.

Aug 04 2023
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As I’ve written previously, my initial attempts to contact Amazon customer service was painstaking and maddening, but once I was able to finally get through to a human who could deal with the problem and situation, the problem was addressed and resolved promptly, ALTHOUGH, there was NEVER any confirmation or recognition by Amazon of any fault or error. From my perspective, I could have invented this entire situation, which I did not, and then what would have happened?

Aug 04 2023