ARC reviews
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It took a while. I had to submit pictures 3 different times. Overall satisfied with the outcome. It would have been a lot easier if the driver would have admitted fault.
Jun 25 2023
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Great service, prompt response time and very respectful thank you
Jun 25 2023
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Great to work with
Jun 25 2023
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Thank you for your quick response. I would also like to say I commend the driver for coming to the door to tell me. Others just take off and don't take responsibility! Thank you josh!
Jun 25 2023
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I am truly grateful the situation was made right. This was the second time a driver drove through my yard and caused damage. So I appreciate being helped.
Jun 24 2023
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I was very impressed with how professional and quick this claim was settled.
Jun 24 2023
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Thank you for making it an easy and pleasant experience
Jun 24 2023
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Process was simply and handled much better than what i thought would happen
Jun 24 2023
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Very smooth process. Second time dealing with Amazon driver driving on my wet lawn and getting stuck, but the claims process is amazing. Thank you for making this situation less stressful.
Jun 24 2023
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ARC definitely got me compensated for the damage to my car, though it took a little longer than I would have liked, but the whole situation could’ve been avoided had Amazon hired competent drivers. The driver who hit and ran my car and who also almost ran my neighbor and her dog over while leaving the scene should not be making deliveries anymore. Someone could have been seriously injured or killed. Not acceptable.
Jun 24 2023
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Thank you for everything
Jun 24 2023
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I was pleased to be able to communicate easily with the claim agent, who was courteous and helpful
Jun 23 2023
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I appreciate your help. Thank you!
Jun 23 2023
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It was difficult to contact Amazon to get to the claim process. But once connected, everything went smoothly.
Jun 23 2023
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Awesome job Thsnks!!!
Jun 23 2023
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My claim was quickly resolved.
Jun 23 2023
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Thank you for the damage cost but, I never included the cost for grass seed.
Jun 23 2023
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ARC needs to better coordinate with Amazon Customer Service to provide a seamless process to the claimant. Because of the lack of coordination between the two companies, I was forced to file a claim twice which is a tremendous waste of my time.
Jun 23 2023
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Initially, I was told to contact the wrong Debbie, but once I got in touch with Debbie Ream, she was able to resolve my claim in a timely manner and she was a pleasure to deal with.
Jun 22 2023
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Thank you!
Jun 22 2023
