When a delivery truck spills a potentially hazardous substance in your driveway, how can you be expected to video the incident in progress?
I do appreciate the rapid resolution of my claim. Thank you!
Claims team was very good about responding timely to emails and questions. Thank you.
Although I had a problem with the claim forms I called in and was immediately in contact with someone who helped me complete the forms! Thank you for your quick response to this matter!
After getting no response from the local dispatcher, ARC took care of this right away. Thank you.
the ARC website is a little tricky, but I'm just glad the issue was resolved.
great response to my issue and to resolving the problem!
Once I received a correct claim number from Amazon, ARC was great communicating requests and progress of claim.
I appreciate the quick and clear direction on this claim process.
No phone number for communication.
It took a few emails before I could get this resolved but I am satisfied and appreciate this being handled.
It was difficult to fill out the claim form as none of my documents attached properly. Luckily your company quickly noticed and emailed me. Everything else went smooth and prompt. Thank you so much!
Incredibly impressed with how easy and seemless this process was and how quickly you stepped up, accepted responsibility, and made it right immediately. Impressive!
This was the third time I called, I was told my request was in and I would hear back from ARC , which didn’t happen! The person who handled it this time actually put my request in and followed through! It took some time and frustration along with the initial issue but it was handled! Thank you!
Making the initial contact with the claims department was very difficult. There needs to be an easier path to claims for property damages.
My claim was handled very professionally, and resolved quicker than I expected. Pleased with how the process went.
Thank you for handling this issue with your driver!
painless transaction
They were clear on the information needed, and payment was very quick
When I showed a receipt for what we would need in order to make the repairs the powers that be practically cut that amount in half. No measurements were asked for so how that number was decided I don’t know, but we will still have to cover some of this cost of the damage which is frustrating.