I am greatly satisfied with the things were handled.
I was worried when this first started, but the process was enjoyable. I also appreciated talking with someone in person. I would not have enjoyed the experience without having had the opportunity to talk with someone.
Claim was handled quickly and professionally.
First experience with E checks. Very efficient. Quick, curteous.
Claim was handled wonderfully. I hope the employee issue was dealt with appropriately as well.
It did take several weeks to resolve. I thought I wasn't going to hear back from the claims department. Glad it is finally resolved. Now to clean up all the broken glass & purchase a new trail camera. Thank you Kathy Nogradi
It’s unfortunate this happened but I am fixing the lawn. However your driver showed up today and drove up the driveway not following my instructions on your app
Resolved my issue in a timely manner .
Simple and easy, no issues with getting our claim filed and getting paid.
Smooth and efficient process.
While I was unaware that this claim was still being investigated from July, I was pleasantly surprised to receive the update, approval and claims payment to make this right. Much appreciated.
Fantastic customer service to resolve a very unfortunate situation. Thank you Kate and the ARC team.
I think having to give three different agents the same report is a little redundant, that being said they all were extremely courteous , patient,and professional.
The claims rep has been especially helpful and professional. Thank you.
The process was not as simple as it should have been.
Each and every ARC rep was knowledgeable,polite, and efficient. You could sense that each person really cared about the claiment and the circumstances of the claim. Professionalism makes for a pleasant experience. Well done !
Very good TAT.
Thank you very much for taking care of the matter ASAP.
ARC Claims People are incredible! They are POLITE! Expedient beyond belief ! This is the best experience my wife and I have ever had for a damage claim of any kind. "My HAT's OFF!" to you all at Arc Claims! You should all be commended, applauded, and must be very proud to work for such a professional organization.
Thank you so much for resolving this in a timely manner. I appreciate everyone's professionalism.