ARC reviews
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Very fast, efficient, and fair on both sides. SEAMLESS!
Sep 30 2020
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The process was simple and easy!
Sep 30 2020
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This process was handled professionally, smoothly, and fairly in all respects.
Sep 30 2020
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Initially there was a difference in the offer and the actual cost of replacement. I believe my representative listened to my justification and we agreed upon an appropriate solution. She was very responsive to my emails and even reaching out to me.
Sep 30 2020
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This group was easy to work with.
Sep 30 2020
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Thank you
Sep 30 2020
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Lauren Birsner was fantastic, professional and prompt.
Sep 30 2020
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Very friendly and efficient.
Sep 29 2020
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very prompt and helpful
Sep 29 2020
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Haven’t gotten my check yet but appreciate how I was helped so quickly!
Sep 29 2020
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I am very satisfied with the response time and resolution of the incident. Thank You for such prompt attention to this matter. "You are my kind of company." ~ Donald Culver
Sep 29 2020
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Lauren did a great job resolving this issue. Very polite, prompt, and professional!
Sep 29 2020
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The claims adjuster,Dan, was excellent. He was proficient, knowledgeable, friendly and extremely help. My claim was resolved quickly and to my satisfaction. The agent worked diligently to complete the claim. I thank him.
Sep 29 2020
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Please review your automated email structure, particularly after upload of documents to the claim form. Multiple times I received an email asking me for more information after I completed the upload.
Sep 29 2020
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When I went on line to request help, I went through multiple people before I got to someone I could relate the problem too. Apparetly in the computer algorhythm it continuously asks what product i am having an issue with and listing recent purchases. However my problem was not with a purchase/order - you may want to create a seperate path for that kind of option. THANK YOU
Sep 29 2020
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Michelle was amazing. She is knowledgeable and diligent. And has the customer’s best interest in mind which is a fundamental principle at Amazon so I understand why they hired ARC to handle this incident.
Sep 29 2020
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Fast and efficient - thank you.
Sep 29 2020
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After 2 weeks of my claim was resolved and notification that I will be receiving my claim check. No check. I have been emailed that I will be receiving check, no check.
Sep 28 2020
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Very fast and efficient,
Sep 28 2020
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Dan was very professional and diligent with this process. Kudos for having great employees like Dan and the rest of the team.
Sep 28 2020
