ARC reviews
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Madeline, Your representative, was wonderful and very understanding and professional. Everyone in the Amazon logistics department was also great.
Sep 14 2020
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A company of your size should better understand the value of a customer. The $200.00 check offer was appreciated but not even close to being market value and or fair given the situation! A crew to mobilize to our site would cost $100.00/$200.00 alone. That is and will always be a disappointment to my family! You lost a customer. #buylocal
Sep 11 2020
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Very well taking care of and fast to get the claim done thank you
Sep 11 2020
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THANK YOU
Sep 11 2020
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Everyone we spoke with on the phone were very polite, pleasant and helpful and we were very impressed with the prompt response and with resolving the issue. Thank you very much!
Sep 11 2020
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I received exemplary service from the Leadership Team and was impressed at the level of empathy and willingness to help that I received. I am also impressed with the speed with which my issue was resolved. I do hope that the circumstances regarding my claim are shared with appropriate team members to avoid this sort of thing from recurring.
Sep 11 2020
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Thank you for your prompt response.
Sep 10 2020
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Thank you for the quick response and addressing the accident matter.
Sep 10 2020
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Amazon delivers packages in a couple of days. Sending an electronic check takes over a week.
Sep 10 2020
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Excellent customer service in a very timely manner has made this transaction helpful. Thank you
Sep 09 2020
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Frank Evans did a great job handling my claim. He kept me well informed and promptly resolved my issues. Thanks.
Sep 09 2020
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Thank you for the prompt attention
Sep 06 2020
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Very nice people very polite and very prompt. Thanks again.
Sep 06 2020
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After a badly experience with amazon delivery and damages, amazon was very professional in reimbursement for the damages so now I can have my landscaper come out to fix the damages
Sep 05 2020
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surprisingly fast and a painless experience!
Sep 05 2020
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We live in a low lying area and this is the season for more than average rain. If the drivers stay on the driveway there is no problem but our yard is another story. I wish You could let the drivers know to leave our order up front as I always get the notice that it has arrived and can pick it up there. Thank you for your consideration. Judith Steding
Sep 05 2020
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Thanks
Sep 04 2020
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I know stuff happens to property, but getting it resolved so quickly was a pleasant surprise. Thanks so much for helping resolve this quickly.
Sep 03 2020
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My claim was handled well once I was directed to claims. When I first called customer service about my issue though was a real struggle and was not helpful. They insisted that nothing could be done other than a refund. Then an offer of $5 rewards turned into $20 then $40 to a final offer of $50. By a customer service manager Edwin insisted he was the highest authority i could go and I wouldn't get anything else so I either take his offer or leave it. This all reminded me of the great movie "rain maker". Please don't be like "great benefit" to your customers.
Sep 03 2020
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Didn't receive the full price for damage but was happy got some thing.
Sep 03 2020
