Amazon went above and beyond.
At the time of my initial call I had been told to expect a phone call, which never came. I called back about 10 days later and promptly received an e-mail with questions and instructions . Once I received the e-mail, all went very smoothly.
Monae Cobb Was pleasant and very competent. The claim was concluded to our satisfaction.
I appreciate all who worked on my claim and was glad that I did not get the run around. Thank you again.
The intake process for a claim needs to be easier and faster.
We are very satisfied with the process and the results. The claim was handled quickly and professionally. Thank you.
I found he claim form somewhat obtuse!
overall fast professional service. Than You.
I was a little upset that amazon initially offered me a $20 credit rather than looking into my issue, but was very relieved when the claim was processed. I hope the driver that got stuck in my yard is doing ok.
thank you for everything!!!
Handled in a timely and professional manner,Thank You.
It’s a shame this happened but the you guys handled it was very professional. Thanks for responding so quickly.
My point of reporting this incident wasn’t to collect money. It was to hopefully prevent your drivers from destroying my property. This is not the first time one of your drivers have destroyed my property but hopefully it will be the last. Thank you
It is very hard to send pictures of what happened threw your claims sight tbats the only thing I got thank you so much
My claim with your company has been very satisfactory
My claim adjuster was very professional and I say she's a valuable asset to your company
Quick and easy. The check came within 2 weeks. Thanks Amazon
Thank you for a smooth transaction and resolving the issue quickly.
Mariella did an excellent job of handeling the claim.
Things were hard to get the claims adjuster to understand. His truck brought more damage, even after the contractor seals the cracks we will see the color change until we can seal the road. So really it will cost another $2000 next year.