ARC reviews
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Although I still had to come out of pocket to fix my mailbox but I do appreciate the $300 that were sent towards it to help me to rebuild my mailbox my mother gave me that box before she passed away and it meant a lot to me thank you for the consideration and taking your responsibility and a prompt matter thank you
Sep 17 2020
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.my 1st claims adjuster was no longer in your employ but the adjuster named Madeline promptly responded and resolved my claim. Thanks
Sep 17 2020
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my agent was very nice and handled the claim very proffesionaly. she should get a promotion
Sep 17 2020
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Thank you so very much.
Sep 17 2020
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There was a delay because I did not initially submit an estimate to repair the damage. I assumed someone would view the damage and make an estimate. Once I obtained an estimate the claim was approved and I received payment within 45 days.
Sep 17 2020
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I am impressed with the rapid, kind and professional response. Thanks to all involved.
Sep 17 2020
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Thank you for efficiently taking care of our claim. Warm regards!
Sep 17 2020
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I appreciate the help I received to get this worked out.
Sep 17 2020
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Very satisfied with claim process and settlement. Thanks.
Sep 17 2020
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My first contact did not speak very good English and didn't seem to understand what I wanted at first. After multiple explanations and her leaving the line several times to consult with a supervisor, she finally got me directed to the right (ARC) department. Once there, all went smoothly and was handled promptly. Thank you!
Sep 17 2020
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Mariella was very prompt to respond to the case and handled it quickly. I am satisfied how my case was handled.
Sep 17 2020
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Great service, Fast Results
Sep 17 2020
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Prompt, fair and equitable so far (payment still pending). Much appreciated. Thank you.
Sep 17 2020
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quick and efficient!
Sep 16 2020
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Thanks for your quick response and help me to resolve this incident, great job!
Sep 16 2020
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Our claims interface, Lana Caroleo, was very prompt, professional, and easy to work with. We really appreciate the quick resolution.
Sep 16 2020
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I appreciate how my situation was handled. While anyone, including myself makes mistakes, my main complaint is the fact that the driver of the delivery truck did not leave a note when they knew they damaged my property. As well, if the delivery drivers are leaving packages at the front door, I see no reason for that driver to go up my driveway. They can park fir a moment on the Private Street and walk the package to the door. Just a suggestion that would certainly avoid accidents and situations like ours.
Sep 16 2020
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Very pleased with the speed and Clear consistent Communication
Sep 15 2020
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Thank you for showing me that you care about your customers and their experience with your company.
Sep 14 2020
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Thank you for working with me to get my hoop fixed. I love playing b-ball so I’m very happy we were able to get this resolved.
Sep 14 2020
