ARC reviews
-
I requested an e-check but instead I am to receive a check in the mail. Have not received it at this time.
Sep 28 2020
-
I called a few times and the claim was never filed although I was told it was...then I got a number from a driver and finally got a supervisor named Michelle D. She stated she saw notes but no claim wa sever filled when I called but she took care of it.
Sep 28 2020
-
The claims process went smoothly; thank you and great work to all those involved. The only part that was awkward was getting in the claims system. When Amazon put the claim in the system the cell center rep had a poor command of the English language. I often had to correct "sprinkler" for "irrigation head/irrigation system" and then suggest that I am not a farmer using an irrigation system when trying to describe the freshly seeded lawn. Once we got the words right, it was a breeze past that point.
Sep 28 2020
-
Email told me that a check is on its way in the mail ... I had requested an internet check. Either is fine, just wanted to let you know of difference in requested process. Rep handled quickly, efficiently and professionally.
Sep 28 2020
-
It took longer to get the e-check than I was told, but overall it was a fairly simple and painless process.
Sep 27 2020
-
Accidents happen! No biggie
Sep 27 2020
-
After I turn in an estimate I was offered less than 1/2 the amount. I will still have to take time and money to resolve the issue, not to mention the initial 3 hours at the start of the problem waiting on the tow truck. What is your time worth?
Sep 24 2020
-
The service that I received was pleasant and very helpful.
Sep 24 2020
-
Hi most was very good but I cant comment on # 3 or 4 yet ,all will be ok when the check arrives hopefully with no problems Thanks Frank Riha .
Sep 24 2020
-
The initial process when I called in was incredibly lengthy to get things rolling (was on the phone for well over an hour) but with a lovely woman who was great! I thank you for your assistance. I do however also hope that the driver is spoken to. Not only did he cause the damage even after being told not to jump the new concrete, but he also got belligerent, swore at me and another homeowner on the block and sped off our street almost running over my foot. He is not cut out for dealing with people to say the least. Again, thank you!
Sep 24 2020
-
thank you, we take pride in our property and are always caring for it so this was upsetting but your quick response was greatly appreciated.
Sep 24 2020
-
My mailbox was ran over by an Amazon vehicle and opted for the electronic check to be emailed to me when I got an offer to settle my claim. I waited a few days for the email to come and was just notified that my check will be sent in the mail to a mailbox I don’t have because This money was going to be used to replace the mailbox that was hit!
Sep 24 2020
-
The photos were attached to the claim form but they couldn’t be seen. The rep said that frequently happens and I resubmitted via email.
Sep 24 2020
-
Thank you for helping me resolve my matter.
Sep 24 2020
-
Excellent agent who contacted me immediately and kept me informed. Claim process itself was direct and reasonable. Resolution was swift. Top-notch service. Thank you.
Sep 24 2020
-
Everything was handled very professionally in a timely manner im just waiting for check to arrive and then everything will be final thank you
Sep 24 2020
-
Thank u guys for going above and be beyond. Ur claim service has helped a great deal
Sep 24 2020
-
Very timely and efficient
Sep 23 2020
-
I did not expect it to be resolved as quickly as it was. Very satisfied with the whole process.
Sep 23 2020
-
Although my quote amount did not match my compensation amount leaving me still having to pay extra , the process was quick and simple and very user friendly
Sep 22 2020
